Administrative Assistant Customer Service
Resume:
Contact
Phone
Address
DAYISHA SAUNDERS SCOTT
EXPERIENCE
PROFESSIONAL SUMMARY
*******.********@*****.***
Phase 7
Arnett Gardens
Kingston
Jamaica
To work in a progressive organization, which can expand my knowledge and provide me with exciting opportunities, to utilize my skills and qualifications to produce successful achievements as well as to make sure that any customer interacted with experiences the utmost satisfaction. Highly organized and adept at managing sensitive situations. Professional and ready to deliver excellence, timeliness and keen attention to detail. The Port Authority of Jamaica 12/2021 - Present
Skills
Great Interpersonal Skills
Leadership
People Skills
Customer Service
Collaboration
Problem-Solving
Microsoft Office Proficiency
Language
English
Public Procurement Officer Acting Public Procurement Officer References
Available upon request
Purchasing/Administrative Assistant 09/2020 - Present Coordinate and manage administrative duties of the Procurement Committee Secretariat.
Prepare the Quarterly Contract Awards Report for the Integrity Commission.
Preparing Tender Evaluation Reports.
Processing requisitions for PAJ and its subsidiaries using Oracle Fusion.
Compare costs and evaluate the quality and suitability of supplies, materials and equipment.
Coordinates public procurement tender closing/opening exercises and tender evaluation report reviews.
Prepares and review terms of reference documents.
Processing requisitions for Harbours Department using CHAMPS and Oracle Fusion.
Expertise
Government of Jamaica Public
Procurement Act and Regulations
Government of Jamaica Electronic
Procurement Portal
(www.gojep.gov.jm)
Oracle Fusion
Public Procurement Commission Secretariat,
Works Specialist Sector Committee 08/2016 - Present Secretary
Reviewing procurement submissions to ensure compliance with the Government of Jamaica Procurement Procedures.
Preparing letters, quarterly reports, meeting notices, agendas and minutes.
Liaising with committee members, Public Procurement Commission, ministries, agencies and departments.
EDUCATION
Bachelor of Science in Business Administration
Certificate in Office Administration
8 CSEC
8 Cape subjects
University of the Commonwealth Caribbean 05/2017 - 12/2021 B & B University College 10/2012 - 07/2013
Campion College 2003 - 2010
Public Procurement Commission Secretariat, Works Specialist Sector Committee 11/2010 - 09/2014 Secretary
Screened phone calls, filed documents, drafted letters and memorandums. Prepared requisitions for stores, first aid, stationery and equipment for the department. Dispatched Shipping Reports to shipping agents.
Digicel Jamaica 09/2014 - 07/2015
Customer Care Agent
Handled billing processes, including matters related to invoicing and reconciling accounts. Prepared and emailed billing invoices to clients/customers Interacted with clients/customers to settle accounts and answered questions. Collected payments and applied them to accounts.
Performed data entry work with discretion to keep clients/customers information private.
Contact this candidate