Medical Assistant Dental

DINA TURELLA

Philadelphia, PA

Personable Medical assistant with proven history of improving effectiveness of the workplace communications and coordination. Computer-literate, professional adapts quickly to new software and programs. Bringing strong written and verbal communications skills and proficiency in recordkeeping. Dental Assistant 2006 - 2007

Willing to relocate to: Philadelphia, PA - Philadelphia, PA Work Experience

Medical Assistant

Philadelphia College of Osteopathic Medicine-Philadelphia, PA April 2019 to October 2021

· Assisted Physicians with minor surgeries, including preparing operating room and sterilizing instruments.

· Directed Patients to exam rooms, fielded questions, and prepared for physicians examinations.

· Assisted with routine checks and diagnostic testing by collecting and processing specimens.

· Implemented care and efficiency improvements to support and enhance office operations.

· Verified patient insurance coverage and collected required co-payments. Telephone Sales Representative

Paycheck Today Agency-Bala-Cynwyd, PA

October 2015 to July 2020

· Asked Pertinent questions to understand customer requirements.

· Maintained strong call control to keep customers focused on sales offerings.

· Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

· Guided customers through plan selection by explaining benefits, costs, and restrictions of each option. Dental Assistant

Universal Dentistry-Philadelphia, PA

September 2006 to November 2009

• Assisted dentist during dental procedures, ensuring patient comfort and safety

• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment

• Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns

• Educated patients on proper oral hygiene techniques and provided post-treatment care instructions

• Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels

• Scheduled appointments and maintained organized patient records using electronic health record systems

• Provided chairside assistance to dentists during complex procedures such as root canals or extractions

• Collaborated with the front desk staff to ensure smooth patient flow and efficient appointment scheduling

• Supported patients with special needs or anxiety by creating a calm and reassuring environment in the dental office

Office Assistant

Medical College of Pennsylvania-Philadelphia, PA

November 1999 to May 2004

• Edited Documents to keep company free of grammar errors.

• Utilized office management software to record and track customer information.

• Assisted with onboarding of new clients.

• Supported staff on special assignments and projects. Education

Diploma in Medical Assisting

Thompson Institute - Philadelphia, PA

February 2009 to Present

Diploma in Dental Assisting

Thompson Institute - Philadelphia, PA

January 2010 to February 2011

Diploma in Administrative Assistant

Cittone Institute - Philadelphia, PA

March 2005 to January 2006

Skills

• Administrative Support

• Time Management

• Advanced MS Office Suite

• Report Analysis

• Scheduling

• Filing

• Personal injury law

• Workers' compensation law

• Management

• Personal assistant experience

• Documentation review

• QuickBooks

• Data entry

• Microsoft Excel

• Microsoft Outlook

• Medical office experience

• Phone etiquette

• Computer skills

• Office management

• EMR systems

• Accounts receivable

• Front desk

• Administrative experience

• Microsoft Word

• Office experience

• CRM software

• Negotiation

• Medical receptionist

• Medical billing

• ICD-10

• Medical terminology

• Customer service

• Time management

• Organizational skills

• Communication skills

• Sales

• Typing

• Supervising experience

• Clerical experience

• CPT Coding

Certifications and Licenses

Driver's License

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