Unit Manager Part-Time
Resume:
Michael abdelmalek
UNIT MANAGER - WAFFLE HOUSE INC
Watauga, TX 76137
*******@*****.***
Authorized to work in the US for any employer
Work Experience
UNIT MANAGER
WAFFLE HOUSE INC
November 2016 to Present
RESPONSIBLE FOR STAFFING A 24 HOUR RESTAURANT INCLUDING RECRUITING, HIRING, TRAINING, SCHEDULING AND DISCIPLINING 25 TO 30 PART-TIME ASSOCIATES
• MAINTAINED AND CONTROLLED A WEEKLY INVENTORY OF OPERATING SUPPLIES AND FOOD WORTH
$3,300.
• RESPONSIBLE FOR REDUCING FOOD COST AND WEEKLY PAYROLL TO INCREASE THE OVERALL SALES
• ENSURED FACILITY HEALTH STANDARDS IN ACCORDANCE WITH LOCAL AND NATIONAL GUIDELINES
• ANALYZED PROFIT AND LOSS STATEMENTS ON A MONTHLY BASIS.
• ATTENDED WEEKLY DISTRICT AND DIVISIONAL MEETING. SALES CONSULTANT
GRUBBS NISSAN
March 2014 to October 2016
• Selling both new and used cars as well as finance and related product.
• Selling and promoting Finance, Insurance products and Paint Protection.
• Demonstrating vehicles to customers, including taking them for drives.
• Reporting to the vehicle Sales Manager on activities, reviews and analyses.
• Meeting customers face to face and holding sales discussions with them.
• Representing the company at trade exhibitions, events and demonstrations.
• Negotiating the terms of a sales agreement and closing sales.
• Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.
• Arranging appointments via Internet Leads.
• Preparing car purchase packages.
• Cold calling up qualified sales prospects.
• Delivering vehicles to customers.
Store Manager
Khwice Petroleum, LLC
November 2011 to November 2014
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed. Supervisor
Paradise shop at DFW Airport
January 2010 to November 2011
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Protects employees and customers by providing a safe and clean store environment. Dunkin Donuts September 2008 - Decembert 2010
Shift Manager
• Team leaders in charge of employees assigned to one shift and responsible to provide the employees the information, support and guidance.
• Daily pre-shift meetings are common in industries such as protective services, health care, and food and beverage service
• helpful to employees, particularly when employees call in sick or business is expected to peak or slow dow
Education
Technology College - Cairo, EG
2003 to 2005
Bachelor's degree
Skills
• Microsoft Office, Word, Excel, Power Point, Access; Pascal and DOS. (10+ years)
• Arabic
• Pricing
• Profit & Loss
• Payroll
• Store Management Experience
• Recruiting
• Driving
• Basic math
• Leadership
• Organizational skills
• Time management
• Restaurant experience
• Management
• Supervising experience
• Customer service
• Restaurant management
• Hospitality
• Manufacturing
• Mechanical knowledge
Certifications and Licenses
Driver's License
Additional Information
• Exceptional interpersonal and communication skills with an aptitude for building rapport with a diverse range of customers, employees, and colleagues, talent for quickly resolving issues prior to escalation.
• Success at multitasking while remaining professional.
• Fluent in both Arabic and English.
• Proficient in: Word, Gilbarco, CRM.
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