Customer Service Guest

Geneva Bueno

Moriarty, New Mexico, United States

*********.**@*****.***

linkedin.com/in/geneva-bueno-623568273

Summary

6+ years of Customer Service.

6+ years of retail experience.

6+ years management experience.

Experience

Guest Service Lead

Pilot Flying J

Sep 2015 - Sep 2019 (4 years 1 month)

I managed multiple departments, ran register, and did opening/end of day paperwork. I was crossed trained in multiple departments as well as western union, and Cat scale. Brand Lead

Forever 21

Jun 2022 - Sep 2022 (4 months)

I managed the brand ambassadors, as well as opening and closing the store on my days. I did opening and end of day paperwork, ran registers, and counted cash deposits. As well as unloading truck and stocking, cleaning, and merchandising shelves.

Chromebook sales specialist.

Premium Retail Services

Mar 2023 - Present (4 months)

I sell, stock, and maintain my Chromebook table in Best Buy. I used my customer service skills to find the best device for the guest. I also used team building and management skills in building work relationships with the Best Buy employees. I had weekly meetings for the company to tell us what was coming out and what new information we needed to know about the changes in the company. Education

CNM workforce

High School Diploma

2015 - 2015

Got my GED threw a program in Moriarty and tested at the CNM workforce center in albuquerque NM Skills

Team Leadership • Time Management • Organization Skills • Cash Handling • Customer Relationship Management (CRM) • Customer Service • Conflict Resolution • Cash Balance Geneva Bueno - page 1

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