Customer Service Administrative Assistant
Resume:
PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
ASIMIE JOHNSON
■ London SE15 4JZ ■ +44-749*-****** ■ ****************@*******.**.** ■ I am a committed, proactive, and enthusiastic professional with a BSc in Sports Therapy and diverse experience across property management, customer service, baking, youth work, care giver and nursery care. I possess strong numeracy skills and excel in all team settings and independent roles, quickly grasping and retaining new information. I am dedicated to integrity and sincerity and eager to work in a progressive environment that offers opportunities for training and career development. My multifaceted background allows me to contribute productively in fast-paced environments, taking responsibility and using my initiative to achieve excellent results.
Punctual, organised and has the ability to
prioritise workloads.
•
Excellent written and verbal communication
skills.
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Comprehensive understanding of the drug
development.
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Proficient in Microsoft Word, Excel,
PowerPoint, and Outlook
•
Experience in using MS Office for data
management and documentation
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• Attention to Detail
• Behaviour management
• Patience and Resilience
PROPERTY INVENTORY CLERK 09/2021 to 05/2024
Prime Link Properties
• Monitored deadlines and provided notices to appropriate parties when necessary. Answered phone calls, handling matters from booking appointments to scheduling meetings and answering questions.
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• Took photos of property before and after repairs for marketing purposes. Coordinated repairs on property and inspected after completion to verify work met set standards.
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Assisted in physical inventory check ins checkouts for landlords assisting in management and maintenance of property.
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VIRTUAL ADMINISTRATIVE ASSISTANT 01/2023 to 08/2023 Peggy Landlord
Promoted property sales through adverts, open houses and participation in multiple listings.
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Enhanced customer relations through prompt resolution of inquiries via phone or email communication.
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Optimised time management for executives with diligent appointment scheduling to ensure punctuality to important commitments.
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Contributed to a positive work environment by efficiently resolving internal issues and addressing employee concerns promptly.
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Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
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SPORTS MASSAGE AND REHABILITATION 10/2019 to 07/2020 London Metropolitan Sports Clinic
Research used to develop and increase knowledge on the human body for successful treatments and relief for recovery and injured patients
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Conducted regular patient assessments to determine treatment plan effectiveness, enabling educated planning.
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Assessed patient joints to determine strength, range of movement and pain for informed care planning.
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Rehabilitated injuries using manual therapy techniques and sports massaging methods, Shockwave therapy and GAIT analysis to aid restoring patient fitness.
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Promoted exercise and movement to aid attainment of personalised health and fitness goals.
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BAKER/ CUSTOMER TEAM MEMBER 09/2019 to 08/2021
The Co-operative
• Complied with health and safety codes to protect staff and customers.m Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
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• Operated cash registers and processed payments accurately. Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
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Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
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YOUTH WORKER 07/2014 to 12/2016
Adventure Playground East Dulwich
Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
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Encouraged youth clients to develop own activities and leadership skills through group discussions and meetings.
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Provided a safe and nurturing environment for at risk youth through consistent supervision and positive reinforcement.
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Enhanced youth development by implementing structured activities and educational support.
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Organised and led educational trips to broaden youths horizons, and facilitated in house activities to develop life skills, including cooking and baking.
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FAMILY CAREGIVER 01/2013 to Current
Caregiver Group, London
Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
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Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
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Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
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Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
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• Managed house or chores and gave emotional support NURSERY SCHEME 07/2011 to 08/2011
Teens And Toddlers
EDUCATION
ADDITIONAL
INFORMATION
Improved communication skills of children with speech delays by providing individualized attention and engaging them in language-rich activities.
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Enabled smooth transitions for new students by providing extra support during their adjustment period, ensuring they felt comfortable and welcomed in the nursery environment.
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Promoted healthy habits among children through daily physical activity sessions and lessons on proper hygiene practices.
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Developed fine motor skills in young children through hands-on activities such as finger painting, cutting paper shapes, and manipulating small objects like beads or buttons.
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Managed challenging behavior effectively, implementing positive reinforcement strategies and collaborating with other professionals when needed.
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Bachelor of Science : Sports therapy, 11/2021
London Metropolitan University, Academy - London
second class honours
BTEC Level 3 Health And Social Care, 08/2015
Harris girls academy East Dulwich post 16 - Dulwich, East Dulwich A* A* A* (Triple Distinction star)
GCSEs : 2013
Harris girls academy East Dulwich 2008-2013 - London GCSE Maths - C
GCSE English literature - C
GCSE English language - C
GCSE Music - B
GCSE Art – C
BTEC Science - Merit
BTEC Dance - Pass
BTEC Health and social care – Merit
BTEC Sport and fitness-Pass
• Willing to relocate: Anywhere, Eligible to work in the UK
• Reference upon request
Contact this candidate