Customer Service Team Members

Professional Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team members. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Motivated Housekeeper with 15 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Skills

●Speaks fluent in Spanish

●Residential cleaning

●Chemical Handling

●Cleaning techniques

●Cooperates well with others

●Sanitation Practices

●Disinfection Practices

●Folding clean laundry

●Customer service

●Crew Management

●Mopping and sweeping

Work History

Housekeeping Hampton Inn Raynham MA

Quincy, MA - April-2020- Current

●Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Worked on a cleaning team to service hotels. offices and other commercial buildings.

●Cleaned and stocked guest rooms by replacing used towels and linens, vaCuuming floors, making beds and restocking bathroom items.

●Slide beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

●Engage with guests on room requirements and amenities to promote overall satisfaction.

● Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

● Restocked room supplies such as facial tissues for personal touch with every job.

Cleaner Cleanco

Waltham, MA - January 2017-Current

●Disinfected and mopped bathrooms to keep facilities sanitary and clean.

●Worked on a cleaning team to service hotels, offices and other commercial buildings.

●Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

●Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.

●Operated power equipment tools such as backpack vacuums and floor sweepers.

●Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

Education

High school diploma: At Centro Educativo Bíblico Cristiano in 1996- 1999

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