Business Development Customer Service

Charles S. Dammling *********@****.***

*** ******* *****, ********, ** Tel: 203-***-****

Polished professional with business development experience in multiple disciplines including security systems, telecommunications, credit union relationship management and home healthcare services. Strong supervisory and customer service experience. Marketing experience: preparation of collateral materials, Event Planning and Fundraising. Experience dealing with all levels of management, bargaining unit personnel, Vendors, Owners/Principals, The Media and Board of Directors.

Professional Experience…

-ADVANCED ALARM SECURITY (Director Marketing & Business Development) 2010-Present

Business Development: Lead Generation and maintaining long term relationships with key decision makers regarding the sale of integrated security systems (card access and security camera services). Marketing: collateral materials, brochures, customer communication and product bundling packages; Event Planning: Annual Security Seminars.

Part Time: Hilton Head Lakes Golf Course: Marshal/Starter

-VISITING NURSE ASSOC (A&B HOMECARE) (Vice President Sales) 2009-2010

Business Development: Relationship Management: Negotiated with key business decision makers at large businesses to present/educate employees about home health care for elders. Trainer/Presenter/Educator at Employee Health Seminars, Fairs and Vendor Days. Liason to present advantages and benefits of using VNA or A&B as primary home health care-conduit for Assisted Living Centers, Skilled Nursing Facilities and Hospitals. Marketing Initiatives: prepared collateral materials used to advertise and educate.

Part Time: Membership Coordinator/Ambassador- Oak Lane Country Club

-CONNEX CREDIT UNION (Director Business Services) 2000-2009

Business Development: Develop SEG Relationships with Corporate Decision Makers on business banking related services. Onsite training presentations to encourage employees to sign up as members (establish ongoing ‘un-banking’ relationships). Enhanced and retained business relationships in the community.

Part Time: ESPN Radio\Account Manager (Inside Yankee Baseball)

-SNET/SBC/AT&T (Director of Sales &Multiple Positions) 1969-2000

Director of Sales: Supervised Direct Sales Team selling Wireless, Voice Messaging, Video and Audio Conferencing Services. Director Wireless Sales/Service Call Center Manager (Inbound Customer Service, Outbound Telemarketing and Inside Sales). Contract Administrator Reseller, Agent and IC’s; Market Manager: Strategic Planning, Manager Customer Service Training (new product initiatives); Staff Assistant COIN Telephone Yellow Page Sales Representative: canvassing new business opportunities: Account Manager: Major Accounts

Part Time: Vice President- Sales: RAY Associates.(managing telecom expenses)

Education…Skills…Other:

-Hall of Fame: Connecticut Amateur Softball Association (inducted in 1996)

-Quinnipiac University: Bachelor of Science (Business Marketing)

-Leadership, Managing-Supervising, Negotiating and Customer Service…trustworthy

-Strong Oral/Written Skills…very organized strong pc skills (Microsoft Word, Excel, Internet

-Fund Raising: Quinnipiac University Athletics, Connex CU and Oak Lane Country Club

-Executive Board of Directors –Quinnipiac University Athletics

-Wallingford Youth Programs: Coach for Babe Ruth, Little League and Weber League Basketball

-Member National Youth Sports Coaches Association

-Corporate ICE Award (’97) corporate award for demonstrating competitive drive and leadership

-President’s Club 1990-1998 (wireless services)

-Volunteer- Special Olympics

-Member: Knights of Columbus (Connecticut)and AOH (Bluffton)

-Attended 2018 Bluffton Police Citizens Academy

Contact this candidate