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Assembly Line Customer Service

Location:
Auburn, AL
Posted:
July 05, 2024

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Resume:

BRANDYI BENJAMIN

***************@*****.*** / C: 706-***-****

Auburn, Al 36832

SUMMARY

Assembled over 63 products per hour in fast-paced environment by applying strong multitasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed over 2 years of related experience. Assembly Line Worker with 2 years in large-scale manufacturing environment. Safety-conscious with strong attention to detail. SKILLS

● Brazing ability

● Drilling and tapping skills

● Interpretation of blueprints, wiring diagrams and drawings

● Machining familiarity

● Welding tool operation

● Fast learning

● Commercial deep fryer and slicer operation

● Dish preparation

● Reliable team worker

● Neat, clean and professional appearance

● Math and language skills

● Reliable and punctual

EXPERIENCE

Drive - Thru Cashier / Hardee’s- Opelika, AL

03-202*-**-****

● Input orders in a timely manner using a POS

● Deliver orders in a timely manner

● Sometimes help with prep

Janitorial / Lacosta West point,GA

07-2020-12/2020

● Maintaining a clean environment for the company

● Dispose and recycle of all boxes and plastic

● Use of a compactor

Assembly Line Operator / Kmin USA - Valley, AL 07/2018 - 03/2020

● Positioned and aligned components to complete accurate assembly work.

● Assessed work for errors or compliance issues and made corrections and modifications when necessary.

● Formed assemblies and subassemblies using Power Drill and Robots.

.

● Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.

● Inspected and tested final products to verify conformance to established tolerances. Server / Waffle House - Valley, AL 09/2015 - 03/2020

● Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.

● Operated POS terminals to input orders, split bills and calculate totals.

● Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

● Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.

● Promoted desserts, appetizers and specialty drinks.

● Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.

● Upsold customers and optimized table-turns, outperforming wait staff average sales up to [Number]%.

● Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.

● Prepared salads and appetizers and set up garnish stations to back up kitchen staff.

● Managed closing duties, including restocking items and reconciling cash drawer.

● Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.

● Processed customers' payments and provided receipts. Customer Service Cashier / Mcdonalds Corp. - Valley, AL 07/2016 - 10/2016

● Redeemed coupons and cross-sold products.

● Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.

● Greeted customers warmly and responded to requests for information.

● Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.

● Handled

customer

complaints

and

concerns promptly, escalating complex issues to direct supervisor for quick resolution.. Customer Service Cashier / Wendys - Pompano Beach, FL 03/2013 - 11/2013

● Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.

● Greeted customers warmly and responded to requests for information.

● Trained new team members in cash register operation, stock procedures and customer service.

● Welcomed customers, offering assistance to help find necessary store items.

● Worked closely with front-end staff to assist customers.

● Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. EDUCATION AND TRAINING

Hialeah-Miami Lakes Senior Adult - Hialeah, FL 06/2007 High School Diploma

.



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