Cashier Assistant Customer Service
Resume:
KATRINA
PEREZ-
FUENTES
***************@******.***
Victoria, Texas 77901
Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating Also love to cook, work well with others and have grate experience with patients and understanding there needs is most important to me i have worked in the medical field for quiet some time now and i can honestly say this is what i love to do cooking and serving my patients
PROFESSIONAL SUMMARY
Corner Post Convent Store - Cashier Assistant
Watford City, ND • 04/2023 - 07/2023
WORK HISTORY
• Met customer needs through polite, friendly and attentive service.
• Cleaned and sanitized cashier workstation and scanning area. Helped customers complete purchases, locate items, and join reward programs.
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Trained new cashier team members in customer service and money handling processes.
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Worked with other associates to support cashiers and management needs.
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Removed trash, swept, and mopped floors for professional appearance.
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Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
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Addressed and resolved complaints quickly to maintain customer satisfaction.
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Answered questions about store policies and addressed customer concerns.
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Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
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• Retrieved items for customers and verified prices. Packed customer orders into boxes and bags, transferring to shopping cart.
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Replenished shelves regularly to meet customer demand and maximise sales.
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Performed cash, card and check transactions to complete customer purchases.
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Operated cash register to record transactions accurately and efficiently.
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Handled cash with high accuracy and took care to check bills for fraud.
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Learned duties for various positions and provided backup at key times.
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Worked with floor team and managers to meet wide range of customer needs.
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SKILLS
• Conversant in Spanish
• POS Transactions
• Advising and Coaching
• Rewards Programs
• Hygiene Standards
• Retail Operations
• Cash Register Operations
• Product and Service Sales
• Customer Loyalty
Verbal and Written
Communication
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• Inventory Processes
• Cart Returns
• Mail Processing
• Product Scanning
• Loading and Unloading
• POS Systems
• Critical Thinking
• Safety Initiatives
• Product Runs
• Productivity Standards
• Shelf Facing
• Product Location
• Front Desk Operations
• Till Balancing
• Teamwork and Collaboration
• Microsoft Office
• Loyalty Program Promotion
• Restock Products
• Feedback Acceptance
• Sweeping and Mopping
• Fitting Room Oversight
• Selling Techniques
• Adaptable and Flexible
• Shipment Procedures
• Cash Counting
• Sales Activities
• Return and Exchange Processing
• Total Sales Reconciliation
• Customer Care
• Till Counting
• Credits and Refunds
• Improvement Strategies
• Work Task Prioritization
• Account Invoicing
• Customer Preferences
• Coin and Currency Counting
• Weight and Measurement
• Personalized Support
• Guest Experiences
• Cashier Oversight
• Corrective Actions
• Gift Wrapping
• Customer Seating
• Portion Standards
• Returns Policies
• Regulatory Guidelines
• Social Perception
• Kitchen Equipment
• Light Housekeeping
• Health Code Standards
• Keen Attention to Detail
• Equipment Advice
• Process Transactions
• Proof Machine Operations
• Food Allergies
• Service Minded
• Billing and Payment Processing
• Cooperative Attitude
• Recordkeeping
• Timely Food Delivery
• Total Payment Calculation
Region Three Education Service
Center
Victoria, TX • 03/2009
Child Development Certificate:
Child Care
Victoria College
Victoria, TX • 01/2008
No Degree
Adult Leaning Center
Victoria, TX • 05/2007
GED
EDUCATION
Legacy Home Health Agency - Home Health Aide
Corpus Christi, TX • 01/2012 - 12/2022
Post Acute Medical Specialty Hospital - Cook
Victoria, TX • 06/2019 - 09/2022
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
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• Set up new sales displays each week with fresh merchandise. Responded promptly to requests for assistance, spills and customer inquiries.
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Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
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Maintained current knowledge of store promotions and highlighted sales to customers.
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• Checked personal identifications during alcohol and tobacco sales. Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
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Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
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Traveled to clients' homes to complete healthcare services and promote continuity of care.
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• Provided mobility assistance such as walking and regular exercising.
• Assisted disabled clients to support independence and well-being. Completed entries in log books, journals, and care plans to accurately document and report patient progress.
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• Followed nutritional plans to prepare optimal meals. Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
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Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
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Monitored client health by performing routine pulse, temperature and blood pressure checks.
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• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Provided transportation and appointments management. Monitored changes in clients' conditions to report concerns to supervisor.
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Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
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Communicated regularly with clients' families to provide updates on health and wellbeing.
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• Scheduled and coordinated medical appointments.
• Assisted with end-of-life care.
• Trained new staff members on best practices for home health care. Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
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Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
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Prepared food items in compliance with recipes and portioning control guidelines.
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Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
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• Managed time by organizing and prioritizing kitchen duties to Speedy Stop - Cashier
Victoria, TX • 02/2018 - 07/2018
prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
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Seasoned and cooked food according to recipes or personal judgment and experience.
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Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
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Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
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Communicated closely with servers to fully understand special orders for customers.
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Maintained well-stocked stations with supplies and spices for maximum productivity.
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Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
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Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
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Tasted, smelled, and pierced food with fork to verify sufficient cooking.
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• Maintained food safety and sanitation standards. Kept kitchen clean and organized by performing daily maintenance tasks.
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Followed strict standards for food handling and safety, minimizing risks to customers.
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• Managed opening and closing shift kitchen tasks. Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
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• Monitored food quality and presentation to maintain high standards. Prepared and served various food items in fast-paced [Type] environment.
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• Coordinated checklists to keep kitchen clean, stocked and sanitary. Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
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Measured and mixed ingredients according to precise recipes for best results.
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Measured, weighed and mixed appropriate ingredients according to recipe directions.
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Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
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Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
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Adjusted recipes based on ingredient availability or customer request.
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• Trained and supervised cooking staff to expertly meet daily needs.
• Identified inefficiencies leading to improved productivity.
• Planned menus for different events, seasons and customer requests. Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
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Greeted customers entering store and responded promptly to customer needs.
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• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs. Helped customers complete purchases, locate items, and join reward programs.
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• Restocked and organized merchandise in front lanes. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
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• Stocked, tagged and displayed merchandise as required. Assisted customers with returns, refunds and resolving transaction issues.
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Answered questions about store policies and addressed customer concerns.
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Worked closely with shift manager to solve problems and handle customer concerns.
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Addressed customer needs and made product recommendations to increase sales.
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• Tallied cash drawer at beginning and end of each work shift. Upsold additional products and services to customers, increasing revenue.
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Performed cash, card and check transactions to complete customer purchases.
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Operated cash register to record transactions accurately and efficiently.
•
Handled cash with high accuracy and took care to check bills for fraud.
•
Worked with floor team and managers to meet wide range of customer needs.
•
Responded promptly to requests for assistance, spills and customer inquiries.
•
Maintained current knowledge of store promotions and highlighted sales to customers.
•
Processed refunds and exchanges in accordance with company policy.
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Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
•
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
•
• Checked personal identifications during alcohol and tobacco sales. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
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• Set up new sales displays each week with fresh merchandise. Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
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