Claims Adjuster Casualty

SCOTT D. PFEIFFER

CURRICULUM VITAE

Phone: C) 810-***-****

Location: Burton, Michigan

Email: *********@*****.***

Michigan License #0097145

OBJECTIVE

Full time Residential/Commercial Field Claims Adjuster. Other opportunities as needed based on my professional experience. PROFESSIONAL EXPERIENCE

Charles Taylor Adjusting < 2021 - Current >

Field Adjuster II

Including but not limited to the responsibilities and experience included in this Curriculum Vitae. Custard Insurance Adjusters < 2018-2021 >

Senior Adjuster

Large and small property loss handling including and not limited to real personal and business property as well as personal property, business personal property, and business income interruption/extra expense exposure loss, both first and third party.

Liability Losses (Property & Casualty/Liability). Strongrich & Associates, Inc., Holly, Michigan < 2005 to 2017 > Senior Adjuster

Large (4.5M+) Losses including and not limited to Building, Business Personal Property, Business Income Interruption/Extra Expense exposure loss.

Commercial and Residential Property Losses; Michigan, Ohio, Indiana, and Illinois.

Liability Losses (Property & Casualty/Liability). Scott D. Pfeiffer

Curriculum Vitae

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Auto-Owners Insurance Company, Clarkston, Michigan < 2001 to 2005 > Field Claim Representative

Inspected, investigated and adjusted property, casualty and liability claims; large/small, throughout the most economically affluential areas in the metropolitan Detroit area.

Provided guidance to less experienced adjusters about coverage interpretation application and final resolve to claim resolution/conclusion and file closure. The ASU Group, Adjusting Services, Flint, Michigan < 1992 to 2001 > Senior Adjuster

Testified in a court of law as an expert witness on construction techniques as the first to point out the concept of ice and snow damming as it pertains to the origin and cause of interior water damage from a roof.

Instructor for the estimating program of Simsol to other Adjusters for the first-time enhancing productivity and the presentation of estimating efficiency maximization of time efficiency and productivity for the adjusters and producers.

Investigated and adjusted liability losses (property & casualty). Lone Star Carpentry < 1986 to 1992 >

Carpenter Field Supervisor

Directed and delegated new finish carpentry construction duties with implicating a plan of action for the project given: various projects, including structural work and that which should come to the customer’s satisfaction.

TECHNICAL EXPERIENCE

Multi-line Adjuster.

Have handled multiple assignments as Appraiser under the policy.

Quality and timely customer communications.

Extensive skills and knowledge with the use of Xactimate as well as XactAnalysis communications, data transfers, downloads.

Proficient computer skills, including but not limited to the programs WORD and EXCEL. Scott D. Pfeiffer

Curriculum Vitae

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Extensive structural knowledge on carpentry and building techniques based on professional hands-on experience as well as observations.

Extensive roof inspections completed in the thousands and all related to peril damage and the determination of any possible faulty installation and or faulty material determination as it may result in the direct consideration and application of policy coverage (this on some coverage considerations also involves the consideration for interior damages).

Well organized and independently self-disciplined based on the number of years’ experience as a resident adjuster.

Comprehensive experience in value determination for both real and personal property for commercial lines (RCV & ACV), first and third party.

Analysis of Business Income Interruption/Extra Expense.

Proficient in policy language and interpretation.

Extensive experience in liability investigation, adjusting and negotiation and communication on all levels.

Attention to detail is especially important and always addressed in order to properly document value, loss and claim as it pertains to each and every loss claim and investigation. EDUCATION:

1991 - Graduated – University of Michigan (3.8 GPA)

Bachelor of Business Administration

Marketing Minor

Insurance Education

CEU Certified

Thirty-two years of experience using the Xactimate estimating program and its many applications and tools.

Xactimate Training; level one and two completed.

Completed 286+ hours of education and training.

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