Cheif Executive Officer

CHRIS BIANCO

Flemington, NJ ***** 908-***-**** ********.***@************.** www.linkedin.com/in/csbianco C-LEVEL EXECUTIVE, BUSINESS CONSULTANT, & VERSATILE LEADER Brings high financial acumen, emotional intelligence, and a front- to back-office command of operations. Tenured business owner, consultant, account manager, and team leader across industries. Dramatically improves cost savings and profitability with a commitment to process improvement, customer success, compliance, and business integrity. Skills & Qualifications

Leadership

Strategic Planning

Project Management

Cross-Functional Teams

Budgeting

Team Leadership

Change Management

Business Alignment

Collaboration

Stakeholder Relations

Training

Operations

Risk Reduction &

Management

Redundancy

Cost Control & Optimization

Process Improvement

Automation

Compliance

Contract & Vendor

Negotiation

Performance Metrics

Work Culture & Efficiency

Professional Development

IT Strategy & Infrastructure

Technology Roadmap

Systems Migration &

Integration

Data Warehousing

Dashboards

Executive Reporting

Data Security

Tools & Technology

Azure

Tableau

Windows

MS Office Suite

Professional Experience

TEAMLOGICIT, Myrtle Beach, SC

President & CIO, 02/2018 to Present

• As owner and operator of this MSP franchise, manage a ~five-member staff to service a book of business valued at $205K in annual MRR, with 16 cross- industry small and medium-sized business (SMB) clients.

• Provide a range of services that include VoIP, NOC, proactive support, project delivery, web and software development, asset management, strategic planning, and implementation.

• Fully source, qualify, contact, close, and manage client accounts, with a marketing and sales process that includes email, cold calling, mailers, discovery meetings, proposals, and contract negotiation. BLUE PANTHER BUSINESS PARTNERS LLC, Whitehouse Station, NJ Principal & Owner, 10/2007 to Present

• Provide management technology consulting, strategic planning, and on-site support for SMBs as a business improvement specialist, focusing on IT quality, sales, marketing, cash flow, and production.

• Maintain a $175K book of business with 11 clients.

• Conduct forensic discovery, staff and process observation, interviews, process and procedural changes, documentation, and reporting.

• Secure new business through referrals, the chamber of commerce, and in partnership with loan officers and CPAs.

BIG C’s HOLDINGS, INC. (a C-corp DBA Gray Man Spirits), Myrtle Beach, SC President & CEO, 12/2017 to Present

• Established and serves as 100% shareholder of this C-corp, which opened three boutique locations along the Myrtle Beach Southern Grand Strand in less than a year.

• Manage an eight-member staff with $1M gross revenue, providing retail coaching, implementation and oversight of operating procedures, technology support, financials, taxes, licensing, marketing, and payroll. COMPASSION-FIRST PET HOSPITALS, Tinton Falls, NJ

Chief Information Officer, 03/2015 to 06/2017

• Led two IT infrastructure and application teams, comprising 14 systems administrators, computer technicians, developers, and database administrators to connect 30 specialty veterinary hospital locations with

$245M in combined revenue.

• Designed and implemented executive dashboards and a real-time data warehouse, which enabled timely daily and monthly financial KPI reporting by replacing manual reports that were based on six-week-old data. Continued on next page

Executive Leadership

Acquisitions & Consolidation

As CIO of Compassion-First Pet

Hospitals, facilitated 24 hospital

acquisitions and data conversions.

After each purchase, implemented

an M&A playbook to onboard IT

support and financial systems.

Later, designed and executed a

strategic technology plan to

migrate and consolidate legacy

and newly acquired locations on a

single platform.

Configured two separate but

redundant colocations as

part of a two-year, $2.2M

project.

Created a bioinformatics

database to simplify and

standardize complex

diagnostic coding.

Led planning and design of a

$2M big data capture to

support forecasting, in

partnership with a virtual

third-party team.

Community Outreach

(Greater Myrtle Beach, SC)

President & Board Member

Oystercatcher Island HOA

Marketing Vice-Chair,

Board Member, &

Certified Mentor

SCORE Grand Stand District

Leadership Hunterdon

Alumni Board

Hunterdon County

Chamber of Commerce

General Manager

Hunterdon Chamber Radio

Secretary of the Board

Hunterdon Harmonizers

Board Member-at-Large

& Music Team Member

Low Country Chorus

Chris Bianco, page 2 of 2

Professional Experience, cont.

COMPASSION-FIRST PET HOSPITALS

Chief Information Officer, cont.

• Completed an ETL process to integrate data from proprietary hospital systems, using an executive dashboard and a new accounting system.

• Centralized data and fortified disaster recovery capabilities with the installation of two data centers and Verizon MPLS WAN. CIT, Livingston, NJ

Vice President – Information Technology, 07/2000 to 03/2007 Operations

• Increased the division’s annual profitability by $3M and reduced production errors by 45% with a new asset management business process for leasing operations, a protocol that became an enterprise-wide model.

• Improved productivity by 20% with the instatement of quality assurance processes.

• Raised productivity by 20%, using rational products to conduct client / server architecture planning and software configuration.

• Reduced annual expenses by $100K with merged processes for acquisitions.

• Implemented Sarbanes-Oxley and Patriot Act controls and documentation to reduce financial risk, retain shareholder value, and ensure compliance.

• Negotiated contracts for software licensing and third-party services. Revenue & Client Account Management

• Managed a $12M budget and application teams in the end-to-end software development lifecycle for a joint-venture leasing system, which contributed 40% of revenue to the division’s $1.2B bottom line.

• Served as the only one of 16 IT vice presidents assigned to all IT functions; regularly sought to diffuse and manage tenuous client relationships. Marketing & Business Development

• Supported attainment of multiple new clients, incorporating detailed IT systems background in a CD-demo marketing initiative, to promote the full- service product leasing lifecycle across other phone system brands.

• Oversaw development and rollout of a lease origination website, which drove more than 50% of the division’s business based on its ability to provide fast credit decisions, real-time document generation, and online assistance. Education

Doctor of Business Administration (DBA ABD)

University of Phoenix

Master of Science (MS) in Computer Information Systems University of Phoenix

Bachelor of Arts (BA) in Computer Studies

Bachelor of Music (BM) in Music Education

Bachelor of Music (BM) in Applied Trumpet

Northwestern University

Diploma in Computer Programming

The Chubb Institute

Contact this candidate