Patient Care Case Management
Resume:
Elizabeth Wanjagi
Atlanta, GA ***** • 978-***-**** • ********@*****.***
Professional Summary
Responsible Registered Nurse with excellent communication skills demonstrated by 10 years of experience in healthcare. Core Qualifications customer satisfaction Problem resolution ability Enthusiastic caregiver AED certification Wound cleaning/care ability Acute and rehabilitative care Patient/family focused
Skills
Nursing Assignments
Performance Management
Prescription Drug Recommendations
Direct Patient Care
Nurse and CNA Supervision
Medical Procedure Preparation
Patient Care
Patient Assessments
Immunizations and Vaccinations
Update Electronic Charts
Intramuscular Injections
Patient Care Management
Staff Scheduling
Work Assignments
Preventable Diseases
Compassionate and Patient
Monitoring Vital Signs
Case Management
Charting and Documenting
Test Interpretations
Accurate Documentation
Medical Records Management
Medication Administration
EMR Systems
Delegation and Motivation
Patient Management
Medical Supply Management
Staff Training
Medication Side Effect Knowledge
Clear Patient Communication
Care and Discharge Planning
Patient Admitting
Patient Care Standards
Work History
Home health clinical coordinator
Menders by lenbrook 7/22 to present
. Managing client care records
. Submitting invoices to insurance companies
. Monthly Nursing and supervisory visits
• Developing and coordinating health care programs
• Communicating between staff, patients and family
• Handling patient case management and education
• Recruiting and training staff and creating schedules
• Developing patient goals and monitoring progress
• Maintaining patient confidentiality and quality care
.Attending discharge meeting
.Admissions and discharges
Charge nurse, Riderwood village Silver spring
2012 to 2021
Developed patient care plans, including assessments, evaluations, and nursing diagnoses
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal
Ensured efficacy of treatments through monitoring of treatment regimens
Coordinated with doctors and registered nurses to develop care plans for patients
Cleaned and sterilized instruments and disposed of contaminated supplies
Maintained all confidential personnel files, licensing and CPR compliance records
Recorded patients' medical history, vital statistics and test results in medical records
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift
Ensured HIPAA compliance
Provided diagnoses and treated patients with chronic and acute health problems, including MI, arrhythmias, asthma, COPD, pneumonia
Maintained patient privacy and confidential patient information
Tested patients' blood glucose levels.
Obtained vitals for a floor of 25 patients per shift
Utilized strong assessment skills to determine necessary patient care.
RN Hospice Case Manager, 10/2022 to 10/23
Agape Hospice Care
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Established hospice care services for patients at their end of life
Worked with medical teams, patients and families to implement effective treatment plans
Developed and implemented individualized care plan for each hospice patient while following physician instructions
Performed ongoing assessments to evaluate health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of careI
Implemented care plans for patient treatment after assessing physician medical regimens
Completed psychosocial evaluations and needs assessments
Provided high level of quality, compassionate care to patients and caregivers during each nursing shift
Coordinated program referrals for community-based resources
Provided ongoing counseling to help patients deal with decline in condition and processes
Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
Help patients make informed decisions by acting as their advocate regarding their clinical status
Develop effective working relations and cooperate with medical team throughout the entire case management process
Arrange abeyances with social services, health and governmental agencies
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Record cases information, complete accurately all necessary forms and produce statistical reports
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered
Handling case assignments, draft service plans, review case progress and determine case closure
Covid Nurse, 06/2021 to Current
PRN – Atlanta, GA
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine covid testing and training as directed by cdc
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Nurse Supervisor, 06/2012 to 06/2019
Ashland Farm – Silver Spring, MD
And PRN nursing agency.
Supported patients with customized patient teaching tools
Ensured efficacy of treatments through monitoring of treatment regimens
Provided treatment within scope of practice as defined by state law
Frequently commended for maintaining the safety, respect and dignity.
Provided primary resident care and assistance with daily living activities., and supervising client care
supervising and delegating duties to CNA scheduling advocating for the residents ?
Provided onsite training
Carefully selected, developed and retained qualified staff, as well as trained 4 new staff annually
Evaluated patient care procedural changes for effectiveness
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed
Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained
Organized and led weekly personnel meetings with 8 team members
Revised policies and procedures in accordance with changes in local, state and federal laws and regulations
Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary
Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards
Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses
Planned and organized staff development and orientation programs for nursing services
Conducted probationary and annual performance evaluations of all nursing staff
Monitored infection control procedures to ensure facility-wide health and safety
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans
Oversaw implementation of patient management plans
Provided on-call care at all times of day and night.
Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
Coordinated special clinics and planned for normal variations in service demand.
Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Supervised and managed daily scheduling, tasking, and administration.
Case Manager, 06/2021 to 08/2023
PRN Healthcare – Atlanta, GA
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Developed patient care plans, including assessments, evaluations, and nursing diagnoses
Assisted patients with multiple chronic diagnoses, including COPD and asthma
Provided treatment within scope of practice as defined by state law
Maintained all confidential personnel files, licensing and CPR compliance records
Ensured HIPAA compliance
Tested patients' blood glucose levels
Obtained vitals for a floor of 25 patients per shift
Frequently commended for maintaining the safety, respect and dignity of residents
Recorded patients' medical history, vital statistics and test results in medical records
Instructed patients and family members on proper discharge care
Provided on-call care at all times of day and night.
On Call Nurse, 10/2021 to Current
Agape Hospice Care – Atlanta, GA
Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.
Exercised good nursing judgment in addressing symptoms and concerns, re-educating and assessing patient condition to deliver quality patient care.
Conducted patient admissions and discharges as assigned and completed assessments and reassessments to support care continuum.
Documented visit notes, treatments and care in consultation with interdisciplinary team to confirm complete and accurate physician orders that covered care and visits provided.
Provided physical assessments, medication, and chronic disease management to home health patients.
Educated patients and families on disease processes, medications and treatments.
Administered medications and treatments as prescribed by physicians.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
Assessed patients' health status and developed individualized care plans to suit needs.
Provided emotional support and kind companionship to patients and families to increase overall wellness.
Private Duty Nurse, 06/2021 to Current
Professional Registry Of Nurses – Atlanta, GA
Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
Supported personal care needs, shopping for groceries, and cleaning house.
Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
Assisted in development and implementation of service plans related to nursing and patient health care needs.
Reported general, physical and mental condition of patients to support care initiatives.
Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
Interpreted patient needs, knowledge, growth and development to construct treatment plan.
Supported patients with customized patient teaching tools
Ensured efficacy of treatments through monitoring of treatment regimens
Provided treatment within scope of practice as defined by state law
Frequently commended for maintaining the safety, respect and dignity of residents
Coordinated with doctors and registered nurses to develop care plans for patients
Escorted patients to examination rooms and prepared them for physician exams
Escorted patients to examination rooms and prepared them for physician exams
Tested patients' blood glucose levels
Tested patients' blood glucose levels
Provided caring companionship to elderly and developmentally disabled patients
Scheduled appointments and transported patients to medical facilities using personal transportation.
Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
Engaged and educated clients on appropriate behaviors and essential social interaction.
Managed patients recovering from medical or surgical procedures.
Educated family members and caregivers on patient care instructions.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Coursework in Hospitality and Tourism Management Coursework in Marketing and Advertising
Associate Degree In Nursing: Registered Nurse, 12/2021
Standard Healthcare Services College of Nursing - Falls Church, VA
LPN: 2003
vacational - Lowell, MA
Air travel and ticketing academy: 1999
Certifications
Iv certified CPR
On call Nurse
Responded to medical and emotional crisis and even death visits in homes and nursing facilities to provide the care and comfort as appropriate
Responded to patient/caregiver phone calls in a timely manner consistent with policies and procedures. Communicates report to the families following each shift.
Contact this candidate