Office Manager Support Specialist

RM RACHEL MCGEE

************@*****.*** 843-***-**** Latta, SC 29565

PROFESSIONAL

SUMMARY

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick- learning team player with effective communication and organization skills. SKILLS Organizational Skills

Financial Reporting

Coaching and Training

Clerical Support

Customer Relations

Office Supplies and Inventory

Written Communication

Microsoft Office

Office Management Software

Data Communications

Budget Administration

Billing and Invoicing

Handling Complaints

Accounts Payable and

Receivable

WORK HISTORY Office Manager Chloe's Boutique - Florence, SC 02/2017 - CURRENT Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Assisted in organizing and overseeing assignments to drive operational excellence.

Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Successfully managed budgets and allocated resources to maximize productivity and profitability.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Maintained computer and physical filing systems.

Created, maintained and updated filing systems for paper and electronic documents.

Office Administrator Martin's Construction - 01/2012 - 02/2017 Kingstree, SC

Interacted with customers by phone, email, or in-person to provide information.

Maintained electronic and paper filing systems for easy retrieval of information.

Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions. Tracked office supplies and restocked low items to keep team members on-task and productive.

Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.

Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Organized, facilitated and participated in community service efforts. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

EDUCATION South Florence High School, Florence, SC 05/2003 High School Diploma

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