Customer Service Security Officer
Resume:
Tina Hall
Hudson, FL *****
**************@*****.***
Work Experience
Security Officer
TIMBER GREENS COMM - Trinity, FL
March 2022 to Present
I work at the gate house and as the resident's, visitors, vendor's, and employee's enter the gated community I greet them and make sure they are allowed to come in per resident by making sure they are on their visitation list and calling the resident to make sure i can open the gate for them as well. I also patrol the neighborhood and make sure their is nothing suspicious going on as well as making sure the residents are complying with the rule's of the HOA. Security
Cbf records
August 2019 to December 2020
Checking ID's and making sure people where over 21 and also taking their payment to enter. Receptionist
Nurse Finders Agency - Hudson, FL
July 2006 to January 2016
Secretary as well as keeping only patients in the doctors office as well as taking down their appointments or scheduling them for the doctors office.
Secretary/Receptionist
Upper Deck Ale and Sports Grille - Hernando County, FL July 2010 to January 2012
I took orders over the phone as well as packing the to go box's and giving them to the customer's as they arrived.
Environmental Services
BayCare Health System - Safety Harbor, FL
March 2022
I clean the hospital rooms part time and this includes sanitizing everything in the room, throwing everything away, making beds, sweeping and mopping the floors. i also know how to use the ultraviolet light system aka "tru-d"
Education
Associate's degree
American InterContinental University-Online
Present
GED
Marchman Technical Education Center - Hudson, FL
July 2015 to December 2016
Skills
• Security
• Surveillance
• Child welfare
• Typing
• Medical records
• Customer service
• Documentation review
• Windows
• Sales
• Medical Office Experience
• English
• Cooking
• Environmental Services
• Hospital Experience
• HIPAA
• Communication skills
• Triage
• Customer service (10+ years)
• Janitorial experience
• Cleaning
• Typing
• Customer service
• Medical terminology
• Medical records
• HIPAA
• Front desk
• Windows
• Security
• Documentation review
• Hospitality
• Clerical experience
• Hospital experience
• Inside sales
• Sales
• Cooking
• Conflict management
• Communication skills
• English
• Computer skills
• Loss prevention
• CCTV
• Driving
• Human resources
• Cash register
• Hotel experience
• Purchasing
• Project scheduling
• Customer support
• Phone etiquette
• Medical office experience
• Organizational skills
• Proofreading
Certifications and Licenses
AED Certification
Driver's License
CPR Certification
Assessments
Medical terminology — Completed
February 2022
Understanding and using medical terminology
Full results: Completed
Supervisory skills: Motivating & assessing employees — Completed March 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Security guard skills — Proficient
March 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Verbal communication — Proficient
January 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Attention to detail — Completed
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer service fit — Proficient
March 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Typing — Proficient
March 2022
Transcribing text
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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