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Administration Assistant Customer Service

Location:
Taylor, MI
Posted:
July 06, 2024

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Resume:

Deborah Thomas

Administration assistant

Taylor, MI 48180

************@*****.***

734-***-****

Create and Implement artistic, professional skills, and atmosphere, with organizing, strategic planning, problem-solving, as a

Customer Service Representative or Administration assistant, with strong team support. Willing to relocate to: Michigan - -

Authorized to work in the US for any employer

Work Experience

Dispatcher

American Expediting

April 2021 to June 2021

Dispatch import/export throughout the United States while providing confidentiality for customers, merchants, vendors, driver's.

Monitoring shipping and receiving for shipping merchants, inventory control, coding and supply documents for airline accommodations .

Team Member

Amazon.com - Brownstown, MI

November 2019 to January 2020

Received 1600 boxes, process, code shipping material, sort and pack daily. Administration Assistant

Kelly Services - Southfield, MI

May 1990 to April 2006

Administrative duties include: periodic, perpetual and physical Inventory control, distribution and coding packages, sort mail, type memos; fax, Xerox requisition forms, postal and parcel deliveries, update and post bids for. Construction work:Type security cards, ordinance rules, and contracts; dispatcher for personnel to service leasing, stores in Mall, set up conference meetings. Front Desk/Receptionist

Wayne State University - Detroit, MI

November 1998 to April 1999

Facility, Planning and Management/receive and transfer incoming calls, 35 line phone system, update and post

construction bids, file, fax, email,xerox, and type requisition orders and key core request forms, assist with payroll.

Line Haul Operator

S.M.A.R.T - Inkster, MI

April 1993 to July 1997

provide safe and effective transportation for schools, handicap, and Wayne county area; pre-trip bus, log in schedule, provide information on locations and bus route, pass out transfers, collect fares. Education

Associate in Science (AS) in Human Resources

Henry Ford Community College - Dearborn, MI

May 2013 to September 2016

Associate in Business Administration

Lewis Business College

Associate in Business Administration

Marygrove College

Skills

• Data entry (5 years)

• Word (10+ years)

• Word perfect (10+ years)

• Bookkeeping

• Drivers (10+ years)

• Social Media (5 years)

• Customer Service (10+ years)

• Community Outreach (10+ years)

• Call Center (10+ years)

• Accounts Payable

• Payroll

• Inventory Control

• Accounts Receivable

• Office Management

• Human Resources

• Management

• General Ledger Accounting

• Account Reconciliation

• Medical records

• Medical terminology

• HIPAA

• Medical collection

• Microsoft Access

• Dispatch

• Medical scheduling

• Journal Entries

• Microsoft Dynamics GP

• IT support

• Managed care

• Documentation review

Certifications and Licenses

Minister

January 2017 to December 2021

Out reach ministry : provide resources for food, clothing, housing, counseling, family planning, social awareness.

Driver's License

Assessments

Direct Care — Highly Proficient

October 2019

Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient

Project timeline management — Completed

October 2019

Prioritizing and allocating time to effectively achieve project deliverables. Full results: Completed

Scheduling — Completed

October 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Project timeline management — Familiar

March 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS AND ABILITIES

Data entry, Lotus 123, microcomputer, Word Perfect, power point, bookkeeping. Demonstrates interpersonal skills

necessary to interact effectively with physicians, administration, personnel or commercial drivers, ability to organize

and priorities multiple job tasks.



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