Quality Management Project Manager

MICHAEL C. SEGURA

Over ** Years Management experience to include Facilities Management, Lean Manufacturing Regulatory Compliance P&L Accountability Just-in-Time (JIT) MBA/GM-Masters of Business Administration in Global Management (International Business). Production Quality Management Supplier Quality Management Policy / Procedure Development Team Building

& Training. Resource Allocation Cost Reduction / Avoidance Outstanding communication skills with the ability to effectively interface with management, vendors and customers. Experience in business startup. Knowledge of ISO9000, QS9000, APQP, PPAP, ISO 14000. Highly organized with the ability to successfully complete multiple projects concurrently with great attention to detail and according to specified deadlines. Assertive self-starter with the ability to exceed company expectations in achieving goals and objectives. Computer literate, Bilingual- English and Spanish. Experienced in Hiring and retention of employees with great respect to business and individuals. August 2021-Present

A&O Industries LLC

President and Owner

Acquire new business and plan all functions for project completion. Order materials, pull permits from the city. Coordinate contractor activities and conduct oversite. Maintain records for Insurance claims and process payments. March 2020-August 2021

American Roofing Pros & Solar Group

Director of Operations

Plan and monitor the day-to-day running of business to ensure smooth progress. Supervise staff from different departments and provide constructive feedback. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Manage procurement processes and coordinate material and resources allocation. Oversee customer support processes and organize them to enhance customer satisfaction. Review financial information and adjust operational budgets to promote profitability. Revise and/or formulate policies and promote their implementation. Manage relationships/agreements with external partners/vendors. Evaluate overall performance by gathering, analyzing and interpreting data and metrics. Ensure that the company runs with legality and conformity to established regulations. March 2019~ March 2020

Hunt Companies

Maintenance Director

Direct Manage day to day maintenance operations of 300 housing unit for The Village at Cottonwood springs. Develop and Manage budget, create purchase orders, build budget for upcoming years. Create Preventative Maintenance plan. Create Quality Assurance plan. Fill Make Ready request. Plan manpower and staffing needs. Conduct bid analysis for contractor bids. Manage Contractors logistics of all operations of projects ordering processes and bid process. Process Payroll. Hire, evaluate and manage staff.

April 2017~ March 2018

Premier Mechanical Group

Project Manager

Responsible VA Facility of Project Energy Conservation Measures to include Air handling Units, Chilled water and Air Conditioning Systems, Boiler Systems, Lighting Upgrades, Building Controls and Solar Panel Installation. Energy Savings Performance Contract

(ESPC) project was developed in collaboration with representatives from the Department of Veterans Affairs (VA) Headquarters. Manage all energy conservation measures (ECMs). Deliverables are Submittal Review, RFI's, Daily Reports, Construction Management Logs, Overseeing the General Contractor and Subcontractors, Conduct site walks and preparing for Commissioning for each ECM that will be completed and turned over to the client. August 2015~February 2017

KCorp Technology Services

Project Manager

11663 Clear Lake cir.

El Paso, Texas

79936

Cell 915-***-****

E-mail:******@*****.***

Synopsis of

Qualifications

Employment

History

Manage and direct HVAC/Maintenance personnel for direct support services to the 8-acre ICE detention compound with over 1000 detainees and staff encompassing over 400k square feet and 80k at two Federal Facilities. Manage and schedule facility modifications, including cost estimates. Inspect construction and installation progress. Initiate planned and preventative maintenance programs for a variety of facility equipment. Manage the ordering and receiving function. Plan and hire staff. Develop and administer the annual budget, including HVAC and office equipment. Oversee the cleaning and maintenance of facility.

December 2013~ April 2015

Union Pacific Railroad

Conductor/RCL Operator/Logistics Specialist

Supervise train crews on a freight train and coordinate switch engine crews. Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA) Review instructions from dispatchers and yardmasters and discuss with locomotive engineer and train crew. Inspect all equipment on cars prior to departures. Operate locomotive equipment through the use of remote control device. February 2013~ December 2013

Serco Inc.

ACAP Counselor

Provide direct ACAP services to transitioning military personnel, Army civilians, and their family members. Conduct of individual counseling sessions, and other job assistance activities such as resume critiques and mock interviews. Assists clients in the use of the ACAP XXI automated system. Manage over 200 computers to include network issues. Diagnose, troubleshoot and repair ACAP computers as needed. September 2012~January 2013

Anamarc College

Military Division Coordinator

Plan, develop and implement Military Division Marketing strategy. Initiate contact with Military market and administer presentation. Recruit students. Implement VRAP and Yellow Ribbon programs. Plan and coordinate events for public outreach. Expand both Military and civilian markets through innovative research and networking activities. August 2011~September 2012

Vista College

Military Admissions Representative

Develop and implemented the Military Admissions system. Increased Online Military enrollments by 200%. Increased On-ground enrollments by 300%Recruit and interview candidates and Administer presentations for possible admissions to college. Established Military program in Utah for the online campus. Trained new Military Admissions representatives on a corporate level for all campuses nationwide.

July 2007~July 2010

Center for Employment Training

Business & Quality Relations Instructor

Instruct and foster students for the Customer Service field. Prepare daily lesson plans. Manage, repair and troubleshoot on site computers and network. Plan and coordinate recruitment activities. Perform public outreach for Job Development. August 2006~April 2007

Textape Inc.

Quality Manager

Manage Quality department and Quality inspectors. Implemented FIFO system. Manage ISO 9000 system. Created system for Material Certifications Ensure responses and analysis are tracked and received on a timely basis. Coordinate return and replacement of defective material.. Coordinate return and replacement of product for delivery to customer. Prepare improvement plans of supplier processes. Analyze verification and implementation of corrective action request Prepare reports of production and inventory control for supplier production.

Purchasing of services of third party companies for sorting activities. Analyze and prepare Control Plans in accordance with ISO9000, APQP and PPAP standards. Conduct Quality Pre-production meetings (PPAP,) and Advanced Product Quality Planning

(APQP)Coordinate Production of Control Plans with corresponding departments. September 2005~July 2006

Western Technical College

Admissions Representative

Responsible for recruitment and admissions of students. Responsible for the scheduling of presentations at all levels to include recruitment at Job fairs, College fairs, and classroom presentation. Scheduling of groups to tour campus. Serve on Scholarship committees. Interviewing of scholarship students for allocation of scholarships. Coordinate functions with promoters, contractors and internal departments for school activities and promotions. January 2005 ~ September 2005

BAX Global

Operations, Manager

Responsible for the day-to-day Operation of all company activities to include the management of Domestic and International customer service. Manage Human Resources areas for the terminal to include hiring payroll, evaluations, and termination. Management of HVAC operations and Maintenance operations, personnel and Preventative Maintenance procedures and schedules. Coordination of Purchasing activities and plans. Train staff on ISO Standards. Manage inbound/outbound operations at a station level. Schedule personnel, track P&L coordinate recover and release of product to customers with airline and cartage companies.

January 2004~ April 2004

Spherion Incorporated

On Premise Manager

Manage, hiring and transition of over one hundred staff members. To include all legal requirements and personnel documentation. Backfill of all personnel orders and tracking of employee hours. Responsible for HVAC, Maintenance operations and personnel. Purchasing of equipment and supplies for company. Reporting of all job orders and proper documentation to include accounting practices are followed are to client specifications. Prepare plan for ISO training, payroll issues, and personnel issues. Ensure client request are filled on time and within budget. Actively interfaced with vendors and senior management for order expediting, capacity planning, and material forecasts for interior automotive parts supplier. Created and implemented PDH (Part Defect History) program for molding department. Developed production schedule for three-shift operation with 125 employees. Served on cost savings team as project manager, interacting with internal supply groups and business operating teams. Maintained compliance with critical safety and quality standards.

February 2003~January 2004

University of Phoenix

Enrollment Counselor

Responsible for tracking and enrollment of students into the University. Career analysis and completion of enrollment process. Advise students on career path and degree requirements. March1989 ~ February 2003

Elcom Incorporated

Supplier Quality Manager

Manage Supplier Quality section. Created supplier development parameters to reduce outsourced product rejections for quality issues Responsible for troubleshooting supplier analysis and root cause reports. Ensure responses and analysis are tracked and received on a timely basis. Coordinate return and replacement of defective material. Assist suppliers with product certification. Coordinate return and replacement of product for delivery to customer. Prepare improvement plans of supplier processes. Oversee and coordinate supplier development. Analyze verification and implementation of corrective action request Prepare reports of production and inventory control for supplier production. Responsible for Raw material to completed production. Conducted Quality Audits of supplier materials at supplier sites. Developed Customer Service department. Purchasing of services of third party companies for sorting activities. Analyze and prepare Control Plans in accordance with QS9000, APQP and PPAP standards. Attend Tool Kick-off and Pre-production meetings and Coordinated production of Control Plans with corresponding departments. Knowledge of Tooling operations to include Grinding surface grinding, Milling, Heat treating, Wire EDM. Ordering of materials, production scheduling. Reduced spending budget of Tool room by 50%. PPAP Team member for Tooling room operations. Managed Project work flow of tool kickoff, Pre-production and management of processes from procurement of materials and components through complete release certification for production. September 1984 ~ February 1988

Resources Property Management

Building Engineer

Responsible for approximately twenty people encompassing the HVAC plant operations and Maintenance personnel and operations for the 22 Story Wells Fargo building & O.T Bassett Tower Building to include HVAC & Maintenance operations and Security Operations. Ensure Preventative Maintenance schedules are posted and administer QA checks for accuracy. July 1980~July 1984

US Army

Rank of Specialist Four Army Engineering corps, NBC NCO, Squad Leader, Contact Team Leader Conducted operator checks, reports and repairs on Military vehicles and equipment. Team member for Patriot Missile System evaluation. Conducted Preventative Maintenance procedures and QA checks on equipment assigned to departments. University of Phoenix - Santa Teresa New Mexico

MBA/GM Master of Business Administration In Global Management Graduation Date: August 2004

University of Phoenix - Santa Teresa New Mexico

BS/BIS Bachelor of Science Business Information Systems Graduation Date: February 2002

El Paso Community College - El Paso, Texas

Machine Shop Processes I &II

CDL Class A License

Safety 1st Aid team

Emergency Response team

QS 9000 Implementation team

Associates Committee

Quality Improvement Round table member

Knights of Columbus 3rd degree

St. Mark Finance Council

ACTS Core Team Member

Military

Education

Extra-

Curricular

Activities

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