High School P H

A L P H O N S O R E E S E, Jr.

*** ***** **** ***** ********** SC

404-***-**** ***********@*****.***

EDUCATION

American Intercontinental University Atlanta, GA

****-**** ******* ** ***** Production.

Lithonia High School Lithonia, GA

A x1992-1996 Earned high school diploma.

PROFESSIONAL EXPERIENCE

Verizon Wireless Columbia, SC

2010-2024 Solutions Specialist

• Oversaw and managed well over 10,000 customer accounts and over $1million in inventory, creating individual viable product and service solutions to meet current and projected needs.

• Led teams in multiple sales metrics including internet sales, new customer additions, upgraded offerings to current customer base and wireless business solutions for small business accounts.

• Achieved top sales for 12 consecutive years, earning accolades such as the Winner's Circle award trip for sales performance.

• Selected from numerous applicants to complete the Career Builders Program, demonstrating and enhancing managerial skills.

• Acted as a team motivator, leading team meetings with tips and positive assurance, and developing solutions to improve team members' sales skills.

• Created a communication data funnel to provide an efficient follow-up system with customers.

• Utilized various software and communication tools including Slack, WebEx, Microsoft Outlook, Apple products, and a variety of cellular technologies and equipment. Metro Atlanta Rapid Transit Authority Atlanta, GA

2006-2008 Inventory Specialist

• Managed the receipt and dispatch of inventory throughout the transit system, handling assets worth approximately $10 million.

• Organized and maintained stock using Oracle, ensuring efficient inventory management and accurate record-keeping.

La z Parking Atlanta, GA

2001-2010 Assistant Manager

• Supervised a team of 3 to 10 valets, ensuring the efficient handling of 50 to 100 vehicles daily.

• Oversaw employees to ensure adherence to company policies and procedures, while maintaining high standards of customer service.

• Executed and maintained monthly schedules, optimizing staff deployment and operational efficiency.

• Processed and managed daily profits of up to $7,000, ensuring accurate financial data reporting and accountability.

• Monitored and maintained inventory of parking supplies and equipment, ensuring availability and proper usage.

REFERENCES

References are available upon request.

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