Customer Service Data Entry
Resume:
Ashley Bagley
Certified Home Health Aide Who LOVES Data Entry & Customer Service
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PHONE
Skills
Business Intelligence
Corporate Communications
Customer Service Management
Technical Support
Desktop Support
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Social Media
Troubleshooting (Problem
Solving)
Data Entry
Data Collection
Data Management
Database Administration
Administrative Support
Administrative Skills
Training And Development
Training Documentation
Customer Service
Customer Relationship
Management
Customer Support
Customer Complaint Resolution
Secretarial Experience
Certified Home Health Aide
Work Experience
Career Pause
April 2012 - June 2022
Power in the Pause; Life evolves. I had to take an extended step away from the paid workforce to significantly contribute to my family. At this point, I had had my second child. However, I also developed neurological difficulties during this time, I was diagnosed with a rare condition that can cause me to have flare ups to the point where I can become paralyzed in certain parts of my body. Which can lead to many employers to stray away from hiring me, as, I can be a liability. Although, with the main jobs I did list, I did have other small jobs in between. But they were in short time & weren't worth really mentioning. Luckily, also during my time as a certified nursing assistant, I also did job shadowing at community hospital in Anderson for medical decoding in billing.
Sep 2009 - Apr 2010
Anderson, IN
Data entry consultant
TAG (The Anderson Group)
I learned data entry & typing skills I would later use & need for my preferred kind of work. Here I had to have quick typing skills. So I was timed & tested at a 10,000 keystroke per hour score. Here my duties were:
Entering tax documents into a specialized program for all who live & work in Madison County
File organization
Computer, technology, & programming assistance & customer service support
Secretarial type work and interactions
Dec 2007 - Jul 2009
Anderson, IN
Corporate Trainer
Ricker's
While working here, I advanced to "Corporate Trainer". With this title, my role & duties were:
The orientation & training of new employees
Overseeing of new employee operations & training
Floated around to any & all ricker's convenient stores throughout Madison county
Was on call to assist with any company/employee operations, training, problems
Jan 2008 - Jul 2008
Anderson, IN
Developmental Service Assistant
Cardinal Service Management
After leaving snug harbor, I was lucky enough to, again, have the opportunity to work with programs that support children & adults with intellectual, mental, & developmental disabilities to help them live their best life through community supports & residential options. Services I provided there were..
delivered using an individualized, person-centered approach where all people have equal access & opportunity to realize their good life. an array of services to individuals with intellectual, mental, & developmental disabilities.
Meal preparations
Home sanitation
Individualized person-centered daily routine care
Equipment operations (such as a hoyer lift)
May 2006 - Dec 2007
Middletown, IN
Developmental Service Aide
Snug Harbor Home Health Care
While working & finishing up highschool.. I also attended Certified Nursing Courses at my local vocational school. Which gave me the opportunity to work with programs that support children & adults with intellectual, mental, & developmental disabilities to help them live their best life through community supports & residential options.
Services I provided were..
delivered using an individualized, person-centered approach where all people have equal access & opportunity to realize their good life. an array of services to individuals with intellectual, mental, & developmental disabilities.
Meal preparations
Home sanitation
Individualized person-centered daily routine care
Equipment operations (such as a hoyer lift)
Dec 2003 - May 2006
Anderson, IN
Hostess
Fazoli's
I loved working here.. it was truly a very memorable job. Here, my routine duties were
Customer service & interactions
Prep/close procedures
Facility Sanitation procedures
Food assembling, arrangement, composition, & manufacturing Table side services
Register operations & handling money
Inventory & stocking of food accessories & large produce/products New employee orientation & training
Aug 2001 - Dec 2003
Anderson, IN
Cashier/Prep/Drive Thru Staff
McDonald's
I successfully obtained this job within a week of leaving Countryside Manor.
While working this job I learned how to manage & deal with angry, hostile, difficult customers.. & fellow staff/management. I also learned how to stay on task & multitask.
My job duties were..
Prep/Closing
New employee orientation
Customer service
Station management
Drive Thru
Register Operations & handling money
Facility Sanitations
Jan 2001 - Aug 2001
Anderson, IN
Dietary Aide
Countryside Manor
Provided & served dietary services to a elderly community center Routine food preparation
Closing/Opening & cleaning of the cafeteria
Public relations & interactions
This was my very 1st job. So my initial goal was to be able to successfully interact & secure public relations, that could later, help me to move into the medical field.
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