Medical Assistant Certified
Resume:
Hayley VanZuuk
**** ***** **. ******: 903-***-****
Corsicana, TX 75110 Email: ********@*****.***
EDUCATION:
Navarro College, Corsicana, TX October 2023
Successfully completed 54 credit-hours in pursuit of my Associates Degree in General Studies Training Academy 4U, Ferris, TX March 2019 – July 2019 Passed all the base requirements necessary to become a National Health Association Certified Medical Assistant/Certified Clinical Medical Assistant WORK EXPERIENCE:
Senior Helpers, Waxahachie, TX
Client Care Specialist
-Complete assessments for clients to ensure the best care plan possible, obtaining medical history, medications, and basic needs for caregiver to help give them the best quality of life.
-Handling client calls, concerns, schedule changes, and notify necessary office staff for changes to be made, as needed
-Complete reassessments at 3/6/9 month periods to reevaluate the needs of each client.
-Conduct warm introductions for caregivers and clients, to ensure a happy, healthy relationship to provide the best care for the client.
-Follow up with prospect clients, giving rates, as well as information about the company and what we offer
-Marketing in the community to help seniors transition from nursing homes, hospitals, rehabs to home Texas Pain Network, Corsicana, TX and Waxahachie, TX May 2022 – January 2023 Medical Assistant/Scribe
- Created, maintained, and organized accurate patient records and charts in accordance with company and federal/HIPAA policies
- Communicated daily with insurance agencies and local pharmacies to schedule prescriptions and verify policies through fax, phone, and email
- Worked in conjunction with professional medical personnel to assess issues, identify solutions, and administer treatment to patients
- Personally administered vaccinations,IV’s, shots, and performed radiological scans such as x-rays
- Performed daily office scheduling for appointments, prescriptions, and treatments
- Annotated accurate and detailed notes for professional medical personnel in a professional manner while in the presence of patients
Lakeland Medical Associates, Gun Barrel City, TX July 2020 – May 2022 Medical Assistant/Scribe
- Performed similar duties to my work at Texas Pain Clinic, except with a heavier workload and a broader spectrum of patients
- Assisted professional medical personnel with daily operations outside the scope of pain management
- Scheduled, acquired results for, and followed up on any lab work required for patients Graphic Packaging Inc., Lancaster, TX May 2018 – January 2019 Administrative Assistant
- Completed daily office operations for a manufacturing and warehouse facility to include answering phones, emails, and providing stellar customer service
- Utilized QuickBooks Online software for opening and closing purchase orders
- Utilized Microsoft Office Suite to create and present daily production and inventory reports
- Physically accounted for between five-hundred thousand to a million dollars' worth of raw materials each day
- Worked in a cohesive team with another individual to support the company administratively CareFlite, Grand Prairie, TX March 2015 – May 2018 911 Dispatcher/Customer Service Representative
- Communicated and cooperated with hospital liaisons to schedule and coordinate hospital transfers by ground
- Answered 911 calls and worked in conjunction with dispatchers to communicate situations and their details to ambulances and personnel
- Was promoted to the position of dispatcher, where I organized and dispatched up to thirty ground vehicles in the Dallas area
- Communicated with patients and effectively communicated their details, situations, and location to ambulance personnel
- Was merited a pediatric save award, which entailed me communicating and assisting with the performance of CPR on a child over the phone, which ultimately saved the child’s life
INTERESTS AND HOBBIES:
- My kids and their interests are my world, however, I enjoy live music and a good movie when I am able to get away from time to time
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