doreese Howard
Arlington, TX *****
**************@*****.***
Strategic Customer Service Sales Representative fulfills various client needs while outperforming sales objectives. Enjoys being part of motivated team that strives to exceed sales expectations. Specializes in upselling and customer service.
Work Experience
General Manager
Williams Chicken - Fort Worth, TX
March 2018 to Present
• managed money
• POS systems
• handled food budget.
• payroll
• handled scheduling for employees
• increased sales
• customer service
• open and closed stores
• served food
Scanner
Amazon Warehouse - Bedford, TX
November 2012 to Present
• scanned barcodes
• packed orders
• package handling
• labeled orders
• shipped out orders
CNA
Heart to Heart Hospice - Fort Worth, TX
April 2000 to June 2017
• bathed and attended to residents
• continuous care
• traveled from patient to patient
• served my purpose with compassion
Mail Sorter
DHL - Grand Prairie, TX
August 2013 to September 2015
• sorted mail
• loaded mail for shipping
Education
High school diploma
Eastern Hills High School - Fort Worth, TX
August 1992 to June 1996
Skills
• Hospice Care
• Food Handling
• Inventory Control
• Food Safety
• Food Preparation
• Profit & Loss
• Payroll
• Management
• POS
• Hospital Experience
• Retail Sales
• Home Care
• Cleaning Experience
• Medication Administration
• Merchandising
• Dementia Care
• Restaurant Management
• Labor Cost Analysis
• Caregiving
• Purchasing
• Sales
• Employee Orientation
• Supervising Experience
• Guest Services
• Quality Assurance
• Customer service
• Restaurant experience
• Leadership
• Hospitality
• Cash handling
• Food service
• Shift management
• Team management
• Culinary experience
• Communication skills
• Organizational skills
• Time management
• Supervising experience
• POS
• Food safety
Certifications and Licenses
Food Handler Certification
CPR Certification
managers certificate