Administrative Assistant Nursing
Resume:
Angel Harrison
Akron, OH *****
*****.**********@*****.***
From Job Hunter to Job Winner: My Journey of Success and Growth" Willing to relocate: Anywhere
Work Experience
STNA (State Tested Nursing Assistant)
Absolut Care - Canton, OH
November 2023 to Present
Specializes in Long Term Care/ Assisted Living Facilities. Cash Specialist/Accounting
WIRELESS TECH - Stow, OH
January 2023 to September 2023
• Handles cash transactions, ensuring accuracy and security.
• Counts, verifies, and reconciles cash.
• Maintains accurate records of cash transactions.
• Resolves any discrepancies in cash amounts.
• Adheres to financial regulations and compliance standards.
• Utilizes financial software and systems for efficient cash management.
• Possesses strong mathematical and analytical skills.
• Pays attention to detail to ensure accuracy in cash handling.
• Collaborates with cross-functional teams to resolve cash-related issues.
• Assists in training new cash handling personnel.
• Contributes to the financial integrity of the organization. Administrative Assistant
Allstate Insurance - Tallmadge, OH
August 2021 to January 2023
• Support to the team, including managingcalenders, arranging travel, and coordinating meetings.
• Oversaw office supplies and equipment inventory, obtaining the best pricing.
• Maintained an efficient filing system to ensure easy access and retrieval of documents.
• Prepared and edited correspondence, reports, and presentations, ensuring accuracy and professionalism.
• Assisted in organizing company events and conferences, coordinating logistics, and managing registrations.
• Provided administrative support to multiple departments, including managing inventory and ordering office supplies.
• Prepared and reviewed documents, reports, and presentations, ensuring accuracy and adherence to company guidelines.
• Coordinated travel arrangements, including booking flights, accommodations, and transportation.
• Assisted in the preparation of budgets and expense reports, ensuring timely submission and adherence to financial guidelines.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in administrative tasks and documentation.
• Exceptional communication and interpersonal skills, with the ability to build positive relationships.
• Proactive and resourceful approach to problem-solving and decision-making. Inventory Specialist/Customer Service
The Home Depot, Stock Distribution Center - Stow, OH July 2019 to May 2021
• Handled customer inquiries, concerns and complaints. Making sure I ensure the customers satisfaction and building strong relationships with customers.-
• Managing a high volume of incoming calls, addressing customer needs, and providing accurate information.-Provided product knowledge and recommendation to customers, resulting in increased sales.
• Dedicated and detail-oriented professional with a proven track record in inventory management and customer service.
• Possessing a deep understanding of inventory control processes and a passion for providing excellent service, I strive to optimize inventory levels, streamline operations, and exceed customer expectations.
• With exceptional problem-solving skills and the ability to multitask, I excel in fast-paced environments and thrive on delivering results.
Skills:
• Strong organizational skills, with the ability to manage and prioritize multiple tasks effectively.
• Attention to detail and accuracy in inventory management processes.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Proficient in inventory management software and systems.
• Customer-centric mindset, focused on delivering exceptional experiences. Telemarketing Sales Representative
InfoCision - Fairlawn, OH
April 2017 to July 2019
• Dynamic and results-driven sales professional with a strong background in consultative selling and relationship building.
• Possessing a deep understanding of customer needs and a keen ability to identify opportunities, I consistently deliver tailored solutions that drive business growth.
• With a passion for exceeding expectations, I thrive in fast-paced environments and am adept at navigating complex sales cycles.
• Conducted effective product demonstrations, showcasing unique value propositions tailored to individual customer needs.
• Collaborated with cross-functional teams to identify and address customer pain points, resulting in improved customer satisfaction and increased sales. In Home Caregiver
Heavenly Wings - Cuyahoga Falls, OH
January 2016 to June 2018
• Assisted clients with daily activities, including bathing, dressing and meal preparation.
• Administrated medications and documented any changes in the client.
• Provided companionship and emotional support.
• Maintaining clean and organized space for client. Compassionate and dedicated caregiver with 2 years of experience providing exceptional care to individuals of all ages. Skilled in creating a safe and supportive environment, promoting independence, and maintaining open lines of communication. Seeking a caregiver position where I can make a positive impact on the lives of those in need.
Retail Sales Associate
Bath & Body Works - Fairlawn, OH
January 2016 to July 2017
Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.-Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
-Inventoried stocked and reordered when inventory drops to a specified level.
-Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Skills
• Computer literacy
• Communication skills
• Leadership (3 years)
• Microsoft Word (2 years)
• Time management
• Documentation review
• Microsoft Excel (3 years)
• Sales Experience
• Customer service (5 years)
• Help Desk
• Calendar management (2 years)
• Accounting
Certifications and Licenses
CNA
CPR Certification
December 2021 to December 2024
State Tested Nursing Assistant
January 2022 to January 2025
Driver's License
Certified Home Health Aide
Medical Coding Certification
March 2024 to Present
Diagnosis/Medical Coding
ICD-10-CM
Assessments
Medical terminology — Proficient
July 2023
Understanding and using medical terminology
Full results: Proficient
Sales skills — Completed
July 2022
Influencing and negotiating with customers
Full results: Completed
Management & leadership skills: Impact & influence — Proficient December 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Conscientiousness — Proficient
June 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Call center customer service — Proficient
August 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Administrative assistant/receptionist — Proficient January 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Basic computer skills — Completed
November 2022
Performing basic computer operations and troubleshooting common problems Full results: Completed
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales fit — Proficient
August 2022
Measures the traits that are important for success in sales positions Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Inside sales — Proficient
September 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Verbal communication — Proficient
August 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Scheduling — Proficient
November 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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