Customer Service Representative
Resume:
BRANDY SMITH
515-***-**** - *******************@*******.***
PROFESSIONAL SUMMARY
Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
SKILLS
Professional Appearance
Accurate Cash Handling
POS system expertise
Promotional knowledge
Patience and Empathy
Efficient Transaction Processing
Customer Service
WORK HISTORY
03/2015 to 07/2017 Cash Register Operator
Bojangles' – Creedmoor, NC
Improved customer satisfaction by providing efficient and accurate cash register operations.
Enhanced store reputation with attentive service and accurate transaction processing.
Streamlined checkout process for customers by maintaining an organized and clean workstation.
Assisted in inventory management, contributing to a well-stocked and visually appealing store.
Reduced wait times for customers through quick transaction processing and multitasking abilities.
Collaborated with fellow employees to maintain a positive work environment and provide exceptional customer service.
Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
Resolved customer complaints professionally, ensuring their overall satisfaction with their shopping experience.
Processed various forms of payment accurately, including cash, credit cards, checks, and gift cards.
EDUCATION
GED
Vance-Granville Community College - Henderson, NC
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