Service Representative Customer

rachellemaxey****@Rachelle gmail.com Wichita, Maxey KS +1-316-***-****

WORK HISTORY

Teacher at Oak Steet Elementary

**/**** - ******* (3 years)

* Establishing and enforcing rules of behavior for students in the classroom

* Preparing lessons, units and projects to complete learning objectives * Establishing and communicating clear objectives for lessons, units and projects * Adapting teaching methods and materials to meet the interests and learning styles of students * Encouraging students to explore learning opportunities and career paths * Creating, assigning and grading various assessments for students, including tests, quizzes, essays and projects * Working with students one-on-one when they need extra help or attention Control Center Coordinator at Protection 1 Security Solutions 06/2014 - Current (10 years)

* Coordinate staff schedules, production, and activity * Manage and report department productivity to goals are met for individual representatives and the departments * Train and develop employee skills to ensure efficiency and growth * Assist representatives and management staff with daily tasks, team and department efforts * Meet and maintain personal goals and those provided to me

Customer Service Representative at Anomaly Squared 08/2011 - 05/2014 (3 years)

* Sales efforts utilized to further personal and department goals * Educate customers regarding services offered * Ensure quality customer and service matching prior to process completion

EDUCATION

Cowley County Community College

Graduated 2017

Associate s degree in Arts of education

Wichita State University

Graduated 2020

Bachelor s in Education

SKILLS

teaching, 0 year

lesson planning, 0 year

vocabularies, 0 year

learning, 0 year

language arts, 0 year

primary education, 0 year

curriculums, 0 year

LANGUAGES

Spanish, Bilingual

SOCIAL NETWORKS

Facebook, https://********@*****.***

Twitter, https://www.twitter.com

Linkedin, https://www.linkedin.com

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 18 years

I have a security clearance

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