Customer Service Cashier

Skills

Work History

Education

Languages

Amali Elhadi

Costumer Service

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Issue Resolution

Client Retention

Analytical Thinking

Customer Service

Customer Complaint Resolution

Customer Satisfaction

2023-06 - Current Customer Service Cashier

Al Meera-Qatar

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Resolved concerns with products or services to help with retention and drive sales. Placed outbound customer service or customer satisfaction calls to follow up on issues.

Responded to customer calls and emails to answer questions about products and services.

2020-06 - 2021-05 Call Center Representative

Mobolize-Algeria

Answered phone with friendly greeting to create positive inbound calling experience for customers.

Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.

Resolved complaints to satisfy customers and encourage future transactions. Provided customers with product information and answered inquiries to provide top-quality service.

Facilitated communication between customers and other departments to facilitate resolution.

2017-01 - 2020-01 Bachelor of Science: electrical engineering Mohammad Boudiaf University - M'sila

English

Arbic

Address Doha Qatar

Phone +974-********

E-mail ***********@*****.***

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