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Assistant Manager Customer Service

Waynesboro, VA
May 27, 2024

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Daphmary Alvarez

Waynesboro, VA *****


Authorized to work in the US for any employer

Work Experience

Assistant Manager

McDonald's - Waynesboro, VA

October 2023 to May 2024

• Learned hospitality (anything involving customers, promotions, customer complaints, service/kitchen times)

• Learned to count inventory

• Learned schedules, meet labor goals

• Make sure the store was running correctly at all times

• Watch labor/keep track of it

Shift Manager

McDonald's - Waynesboro, VA

February 2023 to October 2023

• Opening, mids, and closings shifts

• Positioning crew

Production Associate

Custom Ink - Charlottesville, VA

January 2022 to January 2023

• Worked mainly as a QC (quality control)

• Had 3 printers sending shirts down the belt

• Had to keep a look out for errors/mistakes

• Communication with the printers

• Tag the shirts with the logo, while catching, folding and boxing T-shirts/bags

• Also flexed to other positions when needed

Night Shift Manager

McDonald's - Waynesboro, VA

October 2021 to December 2021

• I had turned 18, so I was allowed to be by myself in the store, but before October I was a floor supervisor

(a manager under age)

• Closing manager

Customer Service

McDonald's - Waynesboro, VA

March 2020 to October 2021

Don’t have the exact time frames, but in this time frame, went from a crew member, and to a trainer, to a floor supervisor


High school diploma

Waynesboro High School - Waynesboro, VA

August 2017 to May 2021


• Shift management

• Cash handling

• Customer service

• Kitchen experience

• Manufacturing

• Cash register

• Guest services

• Time management

• Assistant Manager Experience

• Food Safety

• Management

• Quick service & fast food restaurant

• Food Preparation

• Urgency

• Food Service

• Initiative


• Spanish - Intermediate

Contact this candidate