Customer Service Sales Associate

ALEXANDRIA VAUGHN

CONTACT

Madison, AL *****

Mobile: 256-***-****

**************@*****.***

WEBSITES,

PORTFOLIOS,

PROFILES

https://www.linkedin.com

/in/alexandria-vaughn1/

EDUCATION

Expected in December 2024

Bachelor of Science in Business

Administration: Marketing

Auburn University, Harbert

College of Business, Madison, AL

Minor: Professional Sales

GPA: 3.72

PROFESSIONAL SUMMARY

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques to facilitate a stores growth in revenue. SKILLS

Product Knowledge Expertise Professional Appearance Customer Engagement Customer Service

Store maintenance Sales proficiency

Cash Handling Accuracy Store Opening and Closing

Friendly and Helpful Inventory Management

Merchandise Recommendations Adaptable and Flexible WORK HISTORY

March 2024 - May 2024

Door-to-Door Sales Representative, GRIT Marketing Group, Louisville, KY

May 2021 - December 2022

Restaurant Employee, Taco Mama, Huntsville, AL

Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes. Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.

Generated an increase in sales by establishing rapport with potential customers and delivering tailored product presentations. Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.

Initiated friendly greetings with customers and answered inquiries regarding menu items and specials to facilitate a welcoming environment and dining experience.

Facilitated seamless communication between front-of-house and August 2020 - February 2021

Boutique Employee, Kendry Collection Boutique, Huntsville, AL

back-of-house teams to ensure smooth operations on adaily basis. Provided excellent conflict resolution when addressing customer complaints or concerns, leading to repeat patronage from satisfied guests. Verified prepared food met standards for quality and quantity before serving to customers.

Kept register accurate through correct billing, payment processing, and cash management practices.

Operated a cash register for each customer transaction averaging $2000 in daily store sales.

Skilled at working independently and collaboratively in a team environment.

Increased sales by providing exceptional customer service and product knowledge.

Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Greeted customers, helped locate merchandise, and suggested suitable options.

LEADERSHIP EXPERIENCE

Zeta Tau Alpha Big Man on Campus - Production Team Auburn, AL

04/2022

Fundraised $300 in 3 days for Zeta Tau Alpha's philanthropy Breast Cancer Education and Awareness by broadcasting the event through social media and through family members via text, Produced hats, shirts, and buttons for the event to provide ways of donation from attendees, Promoted the event on social media and by word of mouth for a greater attendance.

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