Christine Frady
Manager/ Customer Service
Contact
Doylestown, OH
*****.***********@*****.***
Objective
As an Customer Service Specialist, my primary objective is to support the functioning of business operations by making sure the customers are, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Wilmington HS
Wilmington, DE
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Experience
February 2024- Present
Mobile Expert • OSL Mobile
January 2021- February 2024
Team Lead • Get Go Café
November 2015- April 2020
Property Manager • Harizon Land LLC
Responsibility: To give fantastic customer service, sell phone with no Hassel or gimmicks. Ordering products for the store.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.