Customer Service Financial Services

BLAKE PETERSON

**************@*********.*** 620-***-****

Career Goal

A hardworking individual seeking a change in careers, that strives to achieve the best in all areas and eager to learn new skills.

Work Experience

Ink Technician

Kendall Packaging Pittsburg, KS August 2010 – March 2024

●Prepared and toned solvent based inks for Flexo presses

●Proficient with use of Kay Proofer and X-rite machine to determine color accuracy

●Made adds of fresh ink to meet specific Pantone Matching System colors

●Instructed new employees on basic knowledge of ink toning

●Assisted Press Operators in achieving acceptable colors

●Proficient in time management skills for scheduled jobs

Insurance Agent

Ozark National Life Kansas City, KS 2003 – 2016

●Conducted weekly financial seminars

●Sold Life Insurance and created Mutual Fund Accounts for individuals

●Specialized in retirement planning

●Achieved top sales levels in 2004,2005, 2006, & 2009

Order Entry Specialist/Customer Service

Ward-Kraft Business Forms (position change) Fort Scott, KS 2000 - 2004

●Customer Service

●Processed customer orders into the computer system

●Clarified specifications with customers and suggested alternatives to assure the finished product would meet expectations

●Arranged better deliveries to meet customer needs

●Coordinated with all departments to assure quality service to the customer

Press Operator/Pre-Press/Material Handler 1996-2000

Ward-Kraft Business Forms

●Ran various Flexographic printing presses

●Trained new employees

●Compiled a training manual

●Implemented new safety systems to meet government regulations

Operated Forklifts and Clamp trucks

Organized warehouse and inventory

Education

Bachelor's Degree, Pastoral Studies/Counseling Baptist Bible College, Springfield, MO

Licenses and Certifications

Kansas Work Ready Certificate - Gold Level

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