Project Manager Non-Profit

James Unger

Salem, OR - Phone: 503-***-****

Email: *****.*****.****@*****.***

LinkedIn: https://www.linkedin.com/in/james-unger-741885b8/

EXPERIENCE

Easter Seals of Oregon

Non-profit sites

Volunteer - 11/2023 - Present

- Provided crucial assistance to a local non-profit by addressing their technology needs.

- Conducted thorough maintenance, updates, and organization of tech equipment.

- Developed efficient forms and streamlined processes using Google Workspace.

- Designed and implemented an automated texting reminder system using Google Workspace.

Project Manager, Cambium Assessment, TDS Group (Remote)

Salem, OR. — 8/2021 - 3/2023

- Managed several state project clients in configuring online testing systems

- Accomplishments:

- Provided setup and configuration of online K-12 testing system using MSSQL and internally built database management systems

- Configured testing systems for deployment through 2 systems for internal testing and configuration changes before being published for online tests

- Assisted in hardware and software QA machine configurations

System Support Agent - Tier 2, Cambium Assessment /American Institute of Research (Remote)

Salem, OR. — 7/2015 - 8/2021

- Served as second level support for Smarter Balanced testing system

- Accomplishments:

- Provided phone and email support to clients using the Smarter Balanced testing system

- Assisted other agents with information relating to alternative operating systems, Linux systems

- Built a micro Windows network for troubleshooting

- Remastered and edited video training material of systems and procedures

- Provided feedback on process improvements and suggested alternative options

- Provided training on several subjects to internal employees and external customers

Technology Coordinator, Sheridan School District

Sheridan, OR. — 2/2011 - 6/2015

- Served as Technology Coordinator with emphasis on modernizing and expanding the system and its capabilities

- Accomplishments:

- Developed “Technology Plan for the Classroom” used in other districts

- Coordinated District migration to Google Apps for Education for staff and students

- Planned and worked with contractors to implement wireless saturation of all buildings

- Responsible for overseeing all technology purchasing

Field Service Tech III, Willamette Education Service District

Salem, OR — 1998 - 2011

- Oversaw testing of experimental student management/learning system software

- Accomplishments:

- Managed Follett Destiny Library System installation at WESD for use by constituent districts

- Troubleshot problems with constituent district equipment and coordinated issues with local staff and administrators

- Designed and deployed training material for a wide variety of subjects

- Specialized in management of systems and networks in correctional settings

- Accomplishments:

- Designed and implemented the first student network at MacLaren YCEP to fully comply with Oregon Youth Authority (OYA) regulations

- Expanded system from approximately 75 machines to its peak of 250+ machines spread throughout the MacLaren campus

- Designed and implemented first school network inside Oregon State Hospital

EDUCATION

Pacific University

Forest Grove, OR. — 1992 - 1996

- Bachelor of Science - Exercise Science and Human Performance

- Minor in Health

SKILLS

- Proficient in several office production suites

- Proficient in several desktop operating systems

- Proficient in several server operating systems

- Understand all levels of networking and their implications to education

- Work well with others or independently

- Willing to travel

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