Customer Service Sales Representative

Barry Degner

Belleville, WI 262-***-**** ********@*****.***

Motivated

and reliable Customer Service Specialist with #+ years of

sales

support expertise.

Attentive

people-oriented

with a rich history of providing outstanding

customer service

by maintaining a

positive

and

attitude to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships with diverse teams in fast-paced environments.

Professional Experience

Enterprise Holdings Bellville, WI

Reservation Sales Representative November 2018 - Present

●Deliver world-class customer service by proactively addressing and resolving customer questions and inquiries regarding products, services, and billing

●Maximize profitability by consistently exceeding performance expectations to achieve financial goals

●Strengthen operations by maintaining capture performance that exceeds the office average by 3%

●Promote steady business growth by collaborating with a member team to consistently reach the rental ready goal of 90%

●Lead a high-performing team by initiating the solicitation for surveys and providing tips for increasing survey count

AT&T Tallahassee, Fl

Sales Support Manager July 2017 - April 2018

●Organized complex logistics by strategically dispatching AT&T sales representative appointments with DirecTV technician appointments to surpass customer expectations

●Exercised keen attention to detail by managing and controlling inventory for 10 sales representatives

●Optimized performance by organizing schedules and coordinating vacations for sales representatives to ensure optimal coverage at all times

AT&T Milwaukee, WI

Customer Advocate February 2001 - July 2017

●Enhanced revenue by managing an account base of large national clients, including Bank One

●Developed long-term business relationships by maintaining high standards of customer service to generate individual orders up to $1.5M

●Leveraged technical expertise by promptly addressing, troubleshooting, and resolving customer issues to improve brand loyalty

Additional Experience

AT&T Customer Service Representative

Core Competencies

Interpersonal Communication, Collaboration, Teamwork, Problem-Solving, Leadership, Time Management,

Critical Thinking, Optimization, Strategic Planning, Decision-Making, Organization, Prioritization, Multitasking

Education

Bachelor of Science in Political Science, University of Wisconsin

Minor Criminal Justice

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