Talent Acquisition Employee Relations

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Nancy Izzo

ad5zgc@r.postjobfree.com • 917-***-**** • LinkedIn Profile • Metro-NYC Area

PROFESSIONAL SUMMARY

Experienced HR and Talent Acquisition leader with an eighteen-year track record of success, with a data-driven and results- focused approach. Proficient in leading high-performing teams and excelling in Executive Recruitment, Employee Relations, Performance Management, and Process Improvement within dynamic organizations. Demonstrated proficiency in building out recruiting function from the ground up, training and developing talent acquisition professionals, and collaborating with C- level executives on strategic hiring initiatives. Delivered value across diverse industries - Healthcare, Consumer Packaged Goods, Private Equity portfolios, and Hedge Funds. AREAS OF EXPERTISE

Strategic Talent Planning & Sourcing

Team Building & Leadership

Talent Acquisition & Selection

Onboarding & Orientation

Employee Relations

Human Resources Management

Interviewing & Assessment

Staff Training & Development

Recruitment Metrics Analysis

Employment Law Compliance

Performance Management

Market Research & Analysis

Full Life-cycle Recruiting

Recruitment Metrics & Reporting

Process Improvement

CAREER EXPERIENCE

Ivy Rehab Network, White Plains, NY / Remote

Director of Talent Acquisition June 2021 – Present Rapidly Expanding Private Equity-Backed organization, specializing in outpatient physical therapy and pediatric services. Led scalable enterprise-wide Talent Acquisition strategy, expanding outpatient clinics from 250 to ~600 across 16 states for Ivy Rehab Physical Therapy (Adult Ortho) & Ivy Rehab for Kids (Pediatrics).

• Fostered an increase in headcount from 2,000 to nearly 6,000 teammates in 3 years, acquiring 3,000+ new talent in 2023 plus successful M&As.

• Achieved 30% growth in organization headcount, scaling from 4,305 to over 5,600 total headcount in 2023, with a focus on expanding the clinical team by approximately 28% (1,800 to 2,300).

• Successfully recruited C-suite level executives, including current COO and VP of Operations, contributing to the company's strategic leadership and operational excellence.

• Successfully boosted hiring year over year in a highly competitive clinical hiring landscape of outpatient adult orthopedic physical therapy and multidisciplinary (PT, OT, SLP, ABA) pediatric markets.

• Established remote Talent Acquisition team of 20 direct reports, exceeding hiring goals.

• Innovated and implemented creative bonus incentive programs, including referral, sign-on, retention, and tuition repayment initiatives, resulting in enhanced candidate attraction and retention rates.

• Strategically introduced candidate sourcing strategies that effectively expanded candidate pipelines.

• Launched a redesigned University Relations strategy, positioning Ivy as a destination employer for early careers talent.

• Implemented Employer Brand Strategy in partnership with Marketing, contributing to the organization being recognized as Modern Healthcare's Best Places to Work for the first time in 2024.

• Led Workday implementation and org-wide change management for new ATS system rollout.

• Successfully implemented Criteria cognitive aptitude test/ skills assessment, improving quality of hire and increased retention for non-clinical positions.

2

NYU Langone Health, NY, New York

Talent Acquisition Manager (promoted 2x) Aug 2017 – June 2021 & Oct 2011 – Sept 2014 Over a total of seven years at NYU Langone Health, demonstrated leadership and strategic impact in talent acquisition. Optimized talent selection for Allied Health, Advanced Practitioner, and Management positions. Led a dedicated team of 10 talent acquisition specialists and coordinators in New York City and Brooklyn.

• Oversaw and streamlined end-to-end recruitment process for health center expansions. Standardized processes for improved efficiency in collaboration with cross-functional teams.

• Managed high-volume recruiting across Allied Health and Advanced Practitioner functions for the entire organization, while leading a team through a period of expansion.

• Led successful staffing redeployment efforts in response to COVID- 19 pandemic and Hurricane Sandy aftermath. Nestlé Waters USA, Stamford, CT

HR Generalist / Sr. Recruiter, Corporate & Commercial Sept 2014 – Aug 2017 Oversaw employee relations, onboarding and leadership training as HR Business Partner for Corporate Services (HR, Finance, IS/IT, Legal); Managed full-cycle recruitment for regional corporate and national commercial functions as Senior Recruiter for Corporate & Sales across the US. Led Talent Acquisition Steering Committee, collaborating with hiring managers to develop efficient recruitment strategies and improve practices.

• Conducted a nation-wide onboarding program, encompassing customized training modules and orientation sessions.

• Enhanced talent management processes by facilitating Talent Calibration and provided strategic recommendations. Stamford Health System, Stamford, CT

HR Business Partner March 2010 –Sept 2011

Accelerated recruitment, retention, employee relations, and performance management for Allied Health at the medical center. Implemented ATS SilkRoad and presented HR policies at New Employee Orientations.

• Developed effective collaboration with business leaders on Pulse Meetings and retention planning. ADDITIONAL EXPERIENCE

HR/Talent Acquisition Coordinator (June 2009 – Mar 2010) Yale New Haven Hospital - Greenwich Hospital, Greenwich, CT Executive Admin to Managing Partner, Real Estate, and Investor Relations (Sept 2007 – June 2009) Garrison Investment Group, New York, NY (Hedge Fund) EDUCATION & CERTIFICATION

Bachelor of Science - Public Health (2007)

University of Maryland, College Park, MD

HR Management Certificate (2018)

Cornell University - Industrial & Labor Relations

TECHNICAL PROFICIENCIES

Workday, Taleo, SilkRoad, Jobvite ATS / CRM, ADP, PeopleSoft, Criteria, Lawson, SAP, Avature, Monday, SharePoint, QuickBooks, Brazen, HiringSolved, WebEx, Microsoft Teams, Zoom, SharePoint, MS Office 365, LinkedIn Recruiter

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