Customer Service Sales Associate

PAIGE POGUE

Customer Service

254-***-**** ***********@*****.***

S K I L L S

L A N G U A G E S

English

Dedicated customer service

professional with over five years of

experience in handling inquiries,

resolving complaints, and building

strong relationships with clients.

Skilled in providing exceptional

service and exceeding customer

expectations.

· Cpr

·

E X P E R I E N C E

Retail Sales Associate Jan 2015 — Dec 2015

Circle k Bossier city, Louisiana

Kept areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement. Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. Keep track of customer interactions and transactions, including inquiries, complaints, and comments, as well as actions taken.

Retail Sales Associate Dec 2015 — May 2016

Papaya Bossier city, Louisiana

Provided a superior customer experience in order to build a loyal customer base. Educated customers about promotions to increase sales. Handle credit card transactions and applications.

Made a decision.

Customers were educated on billing, payment processing, and customer service policies and procedures.

Customer Service May 2016 — Jul 2018

Teleperformance Shreveport, Louisiana

Explained the features and capabilities of offerings to customers to help them understand the products and get the most out of them. Looked into and resolved issues with accounting, service, and delivery. Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department.

Set up new member contracts, explained the rules, and gave advice on how to get the most out of the benefits.

Answered calls per shift by enrolling new customers, retrieving customer information, presenting relevant product information, and canceling services.

Care giver Aug 2018 — Dec 2019

St.Genevives Shreveport, Louisiana

Customer Service Jul 2020 — May 2022

Spectrum Austin, Texas

Assisted customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe]. Assist in the resolution of conflicts and complaints.

Provided excellent customer service by responding to requests, assisting with product selection, and handling ordering functions. Explained products and services to customers in detail, including how to care for the merchandise. Customer Service May 2022 — Dec 2023

Baylor Scott's and white Temple, Texas

Schedule appointments, assist patients with general information, set up Ins E D U C ATION

Aug 2013 — May 2016Bossier High school Bossier city

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