Multi-functional Executive Dynamic professional driving sustainable
Resume:
JAIME STERN
ad5zen@r.postjobfree.com • +1-617-***-****
linkedin.com/in/jaimestern/ • Boston, MA
Accomplished and dynamic executive, driving sustainable business growth within organizations, from local start-ups and mid-size enterprises to multi-national/international public businesses, by overhauling operational structures and conceptualizing innovative marketing and sales strategies. Aptitude for developing strategic business solutions, approaching and securing new clients, and identifying lucrative business opportunities. Demonstrated expertise steering operations within developed and emerging markets, complemented by international exposure to US, EU, LATAM, APAC, and African business practices. Equipped with refined interpersonal competencies to build consensus among key stakeholders and negotiate strategic partnerships. Agile, analytical, and motivational leader skilled at developing high-performing, multi-cultural teams, rooted in continuous professional development and multi- disciplinary collaboration. Proficient in adapting to ever-changing environments, while prioritizing tasks to meet top-quality customer service standards and support various teams in delivering tactical solutions to achieve business objectives. Have built teams, hired and scaled all levels of BD, Sales, and Marketing depts.., and developed and refined playbooks in multiple industries. Areas of Expertise
Key Account Management
Operations Management
Marketing & Sales
Coaching
Biotech & Pharma
Strategic Planning
Change Management
Networking
Cross-Functional Leadership
Healthcare & Hospitals
Customer Service Delivery
Stakeholder Engagement
Team Leadership & Development
Building and Scaling Teams
SaaS, PaaS, EdTech & HealthTech
Accomplishments
Surpassed targets by 170%, through boosting global sales by 30% within six months.
Elevated monthly recurring revenue by 30% within one year.
Steered creation of internal HR policies and operational best practices, and directed all People and Revenue initiatives.
The first non-founder member of executive leadership, leading development of comprehensive business plans to ensure the company maintained a competitive advantage in the install base; thereby attaining pre-defined short- and long-term goals.
Generated 10% increase in operational efficiency, within six months, by overseeing integration of efficient operating strategies within branch network.
Achieved 2X of annual recurring revenue within one year. Career Experience
VP of SALES 1/2023 – Present
Code Ocean Boston, MA
Defined and owned the life sciences sales strategy, creating the go-to market operational activities with the management team. Directed all biotech and pharma business growth to generate maximum overall revenue. Hired and developed an outstanding team of Enterprise and SMB AE’s and SDR’s, responsible for CRM, forecasting, and presenting plans to executive team and directly to the Board. Collaborated with the product team on market analysis and implemented predictable, repeatable, and scalable sales and marketing processes, while continually evaluating current workflows to ensure constant measurable improvement.
Built the entire sales playbook and defined all GTM operations, while constructing a high-performing team of Account Executives, Sales Development Representatives, and supporting Marketing roles. P a g e 2 3
Achieved 2X of annual recurring revenue within one year. NATIONAL DIRECTOR, VP of HOSPITAL SALES 2021 – 2023 Consensus Cloud Solutions, Inc Boston, MA
Lead Managers/Directors in prospecting new business accounts and expanding existing accounts in national/international markets to achieve software/service sales objectives, specifically for RPA, Interface Engines, and Professional Services. Define revenue generating teams’ sales objectives in accordance with KPIs. Schedule and attend director/executive-level meetings, providing tactical and strategic guidance to ensure business development issues and recommendations are communicated to stakeholders. Instrumental in successful acquisition of Summit Healthcare.
Increased activity coverage to 94% by overhauling forecasting and account management practices.
Attained 102% of new business’ annual recurring revenue targets. SENIOR VICE PRESIDENT, STRATEGIC PARTNERSHIPS 2018 – 2021 Skore Sao Paulo, Brazil
Nurtured global client partnerships and international operations to facilitate transition of nationally successful Learning Tech start-up (SaaS) to a multi-national organization. Managed international activities, acquiring new clients, fostering profitable partnerships, and developing marketing plans.
Accelerated scaling of processes, injecting analytical rigor into major business divisions including HR (performance management, hiring), Marketing, Sales (Inbound/Outbound, sales cycle), and Revenue Operations/Growth (lead generation).
GROUP CHIEF OPERATIONS OFFICER 2016 – 2018
Axcel Finance - CARICOM Castries, St. Lucia
Directed functioning of the 60-member organization, based across 10+ locations, to expertly manage operations for a six- country, micro-finance institution with location across the Caribbean. Supervised multiple business divisions (HR, IT, Lending Units, Marketing, Sales), leading workforce and professional development initiatives to establish a team of excellence-driven managers to meet current/future growth objectives. Architected integrated sales, customer engagement, and credit strategies to facilitate attainment of revenue, expenditure, and service objectives within the region.
Eliminated attrition and management turnover through compensation and professional development programs.
Created CARICOM’s future growth strategy and objectives, deploying new credit products and expanding existing/new branches to achieve sustainable growth.
VICE PRESIDENT OF GLOBAL SALES 2012 – 2016
Sproxil Cambridge, MA
Selling to life sciences, pharma, and various other industries, headed 30-member, internationally-based team (US, LATAM, Africa, Asia), coordinating workflow and operations to attain sales objectives. Managed multinational accounts in developed/emerging markets, steering revenue generation initiatives. Prospected potential new customers to expand customer base to new industries/geographies and promoted Sproxil’s IT solutions and SaaS offerings among existing customers. Directed lead generation, overseeing preparation of sales presentations and marketing collateral, and leading pricing/contract negotiations. Cultivated long-lasting partnerships with existing clients, ensuring customer retention. Planned and organized internal/external audits.
Represented company at national/international conferences and public speaking events.
Nurtured international sales and customer relationships across Africa, America, Asia, and Europe.
Spearheaded development and deployment of a global, multiple-country service solution, increasing features/functions of current service offerings.
Formulated standardized international pricing model. SAAS / PAAS SALES and OPERATIONS CONSULTANT 2015 – 2016 Klear – Social Media Intelligence Platform (Global Markets) Tel Aviv, Israel Defined operational KPIs and strategized techniques to drive direct, telephone, and online sales conversions. Evaluated and presented cutting edge social media analytics tool to global brand and marketing agencies, steering development of customer- centered marketing strategies.
Streamlined sales process, revising marketing materials and developing improved internal tracking metrics. P a g e 3 3
Cynet – Cyber Security & APT Detection (Western Europe) Tel Aviv, Israel Supervised Inside Sales team and Sales Engineers, scheduling in-person and WebEx presentations with relevant Engineering and SOC team members. Led negotiations for partnership agreements and reseller contracts.
Full oversight of expanding install base portfolio by sourcing and qualifying new leads. ACCOUNT MANAGER, IMAGING SYSTEMS 2010 – 2012
Philips Healthcare New England/Upstate NY, NY
Generated new business, expanding capital equipment install base for imaging modalities across MA and RI. Cultivated strategic and long-term partnerships with customers across all levels of buying organizations. Analyzed market trends in customer base imaging needs, leveraging data-driven insights to recommend enhancements to internal/external operations. Designated customer liaison, maintaining customer satisfaction and alignment to customer requirements by coordinating workflow of construction managers, modality specialists, and service team members to prepare and deliver presentations tracking product portfolio, install, and training for long-term solutions.
Managed quarterly quota of $5M, overseeing partnerships across 24 hospitals and 10 major outpatient networks.
Delivered increase in RFPs and qualified leads and re-established relationships of competitive accounts; thereby delivering top quality performance (projected 105% of quota). Additional Experience
EXTERNAL CONSULTANT, STRATEGIC ADVISOR
Resolve Hanover, NH; Voxel Healthcare Los Angeles, CA Provide strategic leadership, guiding start-ups through optimization initiatives to improve operations, boost revenue generation, and secure additional funding. Lead planning and execution of management projects such as organizational/HR structure implementation and marketing plan development, including go-to-market customer acquisition strategy. Conduct gap analysis of operational performance, compiling actionable insight reports to drive improvement, for review by senior leadership/executive teams.
Secured non-diluted funding.
Steered transition from B2C to B2B business model.
Trained and mentored leadership team in the principles of change management. SENIOR ACCOUNT EXECUTIVE
Alliance Imaging Andover, MA
Sourced new business opportunities, steering lead generation and existing accounts management practices for mobile/fixed Oncology and Radiation Therapy departments in hospitals, medical office buildings, and stand-alone centers across MA and RI. Facilitated acquisition and leasing of capital equipment.
Full oversight of 12 sites, including 30 technologists, patient coordinators, and front desk staff.
Consistently met and exceeded demanding monthly/quarterly targets by 108%.
Generated $10M+ in annual revenue; recipient of the Plan Achiever Award for four consecutive years.
Produced additional $2M+ in revenue by improving scan production across all sites from 15% to 25%.
Promoted to Acting Marketing Director, RH PETCT Services, piloting turnaround projects in collaboration with hospital CEOs, Directors, and referring community to transform low-performing sites into high-performing operations. Education
Master of Education Rhode Island College
Bachelor of Arts, History Tulane University
Associate of Arts, History Simon’s Rock College of Bard
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