Office Manager Accounts Payable

JENNIFER LAUGHLIN

Phone: 803-***-****

Email: ad5zcy@r.postjobfree.com

Address: Orangeburg, SC

PROFESSIONAL SUMMARY

Resourceful manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

EMPLOYEMENT HISTORY

Mar. 2018 – Mar. 2021 Office Manager, IGA

Apalachicola, FL

Maintained accurate financial records by regularly reconciling accounts payable transactions, day-to-day cash flow, and conduction of regular inventory of location.

Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Completed regular paperwork via Office spreadsheets, recognizing discrepancies and promptly addressing for resolution.

Improved staffing during busy periods by creating scheduling to maximize success for both location and team by cultivating a positive rapport with staff to boost company morale and promote employee retention.

Oversaw adequate inventory stock for maximum sales by developing successful relationships with vendors, suppliers and contractors.

Maximized sales by creating innovative visual merchandising displays and store layouts as well as maintain location cleanliness to improve customer satisfaction.

Streamlined office operations by creating, maintaining, and updating filing systems for paper and electronic documents.

Provided excellent customer service when addressing customer inquiries or concerns by maintaining professional demeanor while staying calm and concerned.

Ability to provide daily smooth operation of location by opening and closing store, creating deposits, and defining clear targets and objectives to employees for maximum productivity.

Oct.2009 – Nov. 2017 Store Manager, GameStop

Rock Hill, SC

Managed inventory control, cash control, and store opening and closing procedures including conducting point of sale dealings and reconciling daily sales transactions to balance and log day-to-day revenue.

Observed each employee’s individual strengths and initiated mentoring programs to improve areas needing improvement. Conducted regular performance reviews for staff to monitor providing feedback of progress towards individual goals.

Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements while optimizing and adhering to budget restraints without compromising service quality.

Approved regular payroll submissions for entire team and displayed a willingness to be adaptable and team player when time off was requested.

Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual and team achievements.

Managed store employees successfully in fast-paced environment through proactive communication and consistent feedback while upholding company standards for optimal quality and cleanliness of location for more enjoyable experience for our guests.

Maintained proper product levels and inventory controls for merchandise through conducting regular inventories and organized backroom to facilitate effective ordering and stock rotation to ensure new products and promotions are accurately displayed in location.

Interacted daily with customers to build connections and nurture relationships to gain repeat business. Addressed any customer complaints promptly and professionally, resolving any issues to ensure no damage to relationships acquired.

Demonstrated leadership in managing projects from concept to completion using strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Learned and adapted quickly to new technology and software application changes.

Gained extensive knowledge in data entry, analysis, and reporting including regular review of store and district P&L.

EDUCATION

Bachelor of Science: Biochemistry

Winthrop University

Rock Hill, SC

SKILLS

MS Office Store Management

Recruiting/Employee Development Data Entry

Sales Inventory Management

Scheduling/Payroll Cash Management

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