Customer Service Relations

Richard Hernandez

Boise, ID ***** 208-***-**** **************@*****.***

A customer service professional with 15+ years in field. Knowledge of restaurant management

ellent communication skills, both written and verbal. Adaptable with strong interpersonal,

nuititasking, Customer relations and time management abilities. Works well independently or as

WORK HISTORY

Wyndham Hotels, Boise, ID Present

/repare and serve a variety of alcoholic and non-alcoholic beverages

ar inventory, tracking and ordering supplies to maintain optimal stock levels

/p and maintain relationships with regular patrons, enhancing customer loyalty and

ceptional service to guests during various high-profile events, including

corporate functions, and private parties

urses, and swiftly resolving any guest concerns

sity, Boise, ID 2019

{ dally cleaning tasks

Asks including sweeping, mopping, vacuuming, and dusting to

d sanitary environment

aintain a clean <

Conducted routine inspections of restrooms, replenishing supplies such as toilet paper,

Soap, and paper towels

@

» Provided excellent customer service by interacting with staff and visitors in a friendly and

professional manner

Attendant, Norge Village, Boise, ID 2018

omer service to guests and staff. addressing inquiries and

special requests promptly and courteously

Ensured all machines were well maintained and in operational condition

Maintained cleanliness and organization of the laundry facility,

equipment and work areas to promote

* Provided outstanding cust

including cleaning

a safe and efficient working environment

Custodian, Labor Max, Boise, ID

2013

Responded promptly to urgent maintenance requests, addressing Spills, leaks, and other

ssues to minimize hazards and ensure a safe environment

Monitored and maintained inventory of cleaning Supplies, placing orders as needed to

ensure adequate stock levels and prevent shortages

* Followed established cleaning procedure

S and protocols to maintain compliance with

health and safety standards

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