Customer Service Representative

JD

JADIA DANTZLER

***************@*****.*** 404-***-**** Lawrenceville, GA 30042

Highly ambitious friendly engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Drawer Balancing

ID Verification

Payment Collection

Cash Register Operation

Customer Service

Cash Handling

Returns Processing

Customer Assistance

Communications Skills

Team Oriented

Self motivated

Time management

Ability to work under pressure

Strong work Ethic

Sam's Club Lawrenceville, GA

Cashier/Customer Service Representative

05/2023 - Current

Operated cash register or POS system to receive payment by cash, check and credit card.

Answered customer questions and provided store information. Collected payments and provided accurate change.

Accepted cash and credit card payments, issued receipts and provided change.

Worked closely with front-end staff to assist customers. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Kroger's Grocery Lawrenceville, GA

Cashier

07/2020 - 03/2023

Accepted cash and credit card payments, issued receipts and provided change.

Collected payments and provided accurate change.

Delivered high level of customer service to patrons using active listening and engagement skills.

Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures and customer services.

Processed sales transactions to prevent long customer wait times. MeMe Boutique Laurel, MS

Receptionist/Customer Service

Representative

05/2019 - 08/2019

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Summary

Skills

Experience

Consulted with customers to resolve service and billing issues. Upheld quality control policies and procedures to increase customer satisfaction.

Collins Hill High School Suwanee, GA

High School Diploma

05/2021

2017 -2021 Honor Roll

Hope Scholarship 2021-2022

Education and Training

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