Team Member Customer Service
Resume:
Zaria Chaney
Houston, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Team Member
Whataburger - Houston, TX
December 2023 to Present
My tasks at Whataburger vary. On certain days, I work at the front counter, where my responsibilities include ensuring that customers have everything they need and keeping the lobby tidy. Most days, I accept orders and transactions, operate the drive-thru, make drinks for the cashier, and prepare fries. Assistant Teacher
Sharpstown High School - Houston, TX
August 2022 to June 2023
I would help the Special Needs kids with anything that needed help on with their work in school. (setting up their notebooks, rehearsal our plays, & show them new games ) Retail Sales Associate/Cashier/Customer Service
Old Navy - Houston, TX
June 2022 to February 2023
My first position at Old Navy was on the sales floor. On the sales floor, I collect apparel from my section, size and fold them, and maintain the store as organized as possible. My second role is primary cashier/ backup cashier; I assist cashiers in moving the queue down while also handling transactions, customer returns, swaps, and online orders.
Team Member
Urban Air Adventure Park - Houston, TX
February 2022 to June 2022
My job at Urban Air adventure park is to watch the kids, make sure the Urban Air is a safe space. I also tighten the kids harnesses up for them to get on the zip line, rock climbing and rope course. In addition I do the bumper cars for the kids to ride and the arcade area for the prize booth. Team Member
Taco Bell - Houston, TX
July 2021 to December 2021
At Taco Bell, my responsibilities included greeting customers, taking and preparing food/drink orders, keeping the workplace clean, and answering inquiries regarding menu items and promotions. I also manage transactions at the drive-through quite well. Childcare Provider
LLC - Houston, TX
May 2012 to September 2018
For the past six years after moving to Houston, I've been caring for children ranging in age from toddler to ten. I'd walk them to their selected school or bus stop, provide nutritious lunches, and assist them with their homework. Supervised them throughout their playtime, changed diapers, and efficiently disciplined the children if they misbehaved.
Education
High school diploma
Sharpstown High School - Houston, TX
August 2019 to June 2023
Skills
• Cash handling
• Customer service (1 year)
• Sales (1 year)
• Kitchen Experience
• English
• Food Service
• Customer service
• Retail sales
• Sales
• Cash register
• Cash handling
• Food service
• Food handling
• Communication skills
• Restaurant experience
• Special education (1 year)
• Cleaning
• Dishwashing
• Hospital experience
• Toddler Care
• Childcare
• Teaching
Languages
• English - Fluent
Certifications and Licenses
Food Handler Certification
Assessments
Food safety — Completed
July 2023
Knowledge of proper food and equipment handling safety measures Full results: Completed
Work style: Reliability — Completed
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Sales skills — Completed
June 2023
Influencing and negotiating with customers
Full results: Completed
Customer focus & orientation — Completed
September 2023
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
September 2023
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Food service: Customer situations — Completed
January 2023
Identifying and addressing customer needs in a food service setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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