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Pharmacy Technician Operations Manager

Bethesda, MD
May 26, 2024

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Valerie G. Addo **** Hollycreek Drive #3c] Laurel, MD 20725



Middlebury Institute of International Studies at Monterey Monterey, CA 2010

M.A., International Policy Studies

University of Cincinnati Cincinnati, OH 2000

B.A., International Affairs


Pharmacy Technician, Harris Teeter Pharmacy Laurel, MD 2017-Current

14702 Baltimore Ave, Laurel Md 20707


Type and Translate Patient’s prescriptions for dispensation

Manage and process daily drug inventory

Follow up drug prescription discrepancies with prescribers

Limited capacity provide clarity and advice for certain ailments

Set up and process all patient vaccinations

Operations Manager, University of Maryland Medical Center Baltimore, MD 2016-2017

●22 S Greene St, Baltimore Md 21201


●Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement

●Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management

●Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members

●Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations

●Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products

●Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits

Shift Supervisor, Starbucks Silver Spring, MD & Arlington, VA 2012-2017

●1100 South Hayes Street, Arlington VA 22020 703-***-****

●2205 Bel Pre Rd#33 Silver Spring Md 20906 301-***-****

●Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets

●Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients

●Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety

●Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups

●Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details

●Specify food portions and courses, production and time sequences, and workstation and equipment arrangements

Program Facilitator, Envision LLC Vienna, Virginia 2010-2012

●1919 Gallows RD ste700-11, Vienna, Virgina 22182

●Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality

●Monitor network transmissions for advisories concerning daily program schedules, program content, special feeds, or program changes

●Confer with directors and production staff to discuss issues, such as production and casting problems, budgets, policies, and news coverage

●Evaluate new and existing programming to assess suitability and the need for changes, using information such as audience surveys and feedback

●Select, acquire, and maintain programs, music, films, and other needed materials and obtain legal clearances for their use as necessary

●Develop budgets for programming and broadcasting activities and monitor expenditures to ensure that they remain within budgetary limits


●Development Practicum Management International


●Pan American Development Foundation (Santo Domingo, Dominican Republic)

●Delv & Williams LLC (Cincinnati, OH)

●Community Outreach & Education/World Affairs Council (Cincinnati, OH)

●Institute of Policy Research (Cincinnati, OH)


●Capable of administering various program activities, including overseeing staff, evaluating the program's effectiveness, increasing community awareness, supporting program goals, creating plans, organizing events, and tracking budgets

●Adept at applying a deep understanding of international countries’ unique challenges and needs to facilitate successful program executions and propel the achievement of vital objectives within non-profit organizations

●Ability to plan, direct, and coordinate the operations taking place within an organization to achieve corporate objectives while developing best practices, implementing effective strategies, planning inventory, and managing human resources

●Team player with strong interpersonal skills and potential to communicate at all levels within the organization along with a capacity to establish strong working relationships outside the organization

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