Customer Service Social Media

Amanda Logue

Po eier teed a)

Professional Experience

March 2021 - December 2023

Indianapolis Singles

Member Services

© Provided exceptional customer service by promptly addressing and resolving

member inquiries, concerns, and complaints.

© Maintained accurate member records and database entry to ensure up-to-date and

‘comprehensive member information.

© Proactively identified opportunities to upsell and cross-sell additional products or

services to enhance member satisfaction and increase revenue.

Asteria February 2017 - July 2021

Skip-trace analyst

'* Conducted extensive skip-tracing investigations to locate indi

accounts and assisted in the recovery of outstanding payments.

'* Utiized advanced online search techniques, databases, and social media platforms

to trace and track the whereabouts of debtors.

'* Prepared detailed skip-tracing reports and documented findings, ensuring accurate

information for legal proceedings and debt recovery efforts.

* Collaborated with law enforcement agencies, private investigators, and collection

agencies to gather pertinent information and perform comprehensive background

checks,

iduals with delinquent

Bachelor in Criminal Justice

University of Phoenix, Arizona

May 2015 - June 2019

8107 gathering In,

Indianapolis, IN, United

Sil Ta oy.)

RAWAL UVa

ad5yzh@r.postjobfree.com

Experienced and highly

organized administration

professional with strong

attention to detail and

exceptional problem-solving

skills. Possesses excellent

time management abilities

and the ability to pri ize

tasks effectively. Proven

track record of handling

multiple projects

simultaneously and meeting

tight deadlines. Skilled in

various administrative

duties, including data entry,

calendar management, and

document preparation.

Exceptional communication

skills, both written and

verbal, with a strong ability

to build positive

relationships with

colleagues and clients. A

reliable and dedicated team

player with a strong work

ethic and a passion for

providing excellent

administrative support.

Key Skills

© Leadership

© Problem-solving

© Adaptability

© Attention to detail

© Customer Service

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