Customer Service Human Resources
Resume:
EMPLOYMENT HISTORY
Temporary Christmas Cashier, Customer Service Managar Assistant Manager Trainee, Walmart, 1825 W Bell Rd, Phoenix, AZ
OCT 2000 - MAY 2007
Housewares Assistant Manger, Overnight Assistant, Human Resources Manger, Walmart, 13770 W Bell Rd, Surprise, AZ
MAY 2007 - JUN 2011
Front End Hourly Manager, Walmart, 7975 W Peoria Ave, Peoria, AZ JUN 2011 - SEP 2017
Fresh Food Stocker, Merchandise Receiving Associate, Walmart, 6645 W Peoria Ave, Glendale, AZ SEP 2017 - JAN 2020
Fresh Food Stocker, Walmart, 7421 W Thunderbird Rd, Peoria, AZ 4802 North 12th Street #1052, Phoenix,
United States, 85014
ad5yy0@r.postjobfree.com
CRAIG A AMENDT
CUSTOMER SERVICE
Managed customer inquiries with enthusiasm, resulting in improved customer satisfaction Assisted in training new cashiers, enhancing team collaboration Implemented innovative solutions to streamline customer service processes Resolved customer complaints, demonstrating effective problem-solving skills Managed overnight operations, ensuring smooth workflow Oversaw housewares department, driving sales growth Implemented HR policies, fostering a supportive work environment Resolved staff issues, improving employee satisfaction Enhanced team morale and performance through targeted motivational strategies. Pioneered a sustainable employee training program that cut turnover by 20%. Streamlined overnight stocking processes, increasing efficiency by 15%. Managed front-end operations, boosting customer satisfaction by 30% through efficient team leadership. Streamlined checkout processes by analyzing workflow, reducing average wait time by 15%. Trained and mentored over 20 new cashiers, fostering a collaborative team environment. Implemented innovative customer service strategies that enhanced front-end efficiency. Elevated team productivity by enforcing high standards and accountability. Optimized staff scheduling, aligning peak times with maximum workforce availability. Enhanced database accuracy by 30% through meticulous data validation and cleanup. Streamlined merchandise receiving, enhancing process efficiency by 20%. Boosted fresh food stock accuracy, reducing waste and increasing availability. Conducted detailed data analysis to optimize the stocking workflow. Trained new team members, fostering a collaborative work environment. Implemented a new inventory system for perishables, cutting losses by 25%. Boosted team efficiency by 20% through streamlined workflow optimization. Increased fresh food section efficiency by 20% through workflow enhancements. Implemented new stocking methods that reduced waste and improved freshness. Maintained stock levels with precision, ensuring all products met quality standards. Worked closely with team to optimize food stocking processes, enhancing overall workflow. Eagerly contributed to team goals by adopting efficient stocking practices. JAN 2020 - JUN 2024
Fresh Food Stocker, Walmart, 115 E Dunlap Ave, Phoenix, AZ SKILLS
Time Management Conflict Resolution
Leadership Team Building
Problem Solving Project Management
Data Analysis
EDUCATION
Arizona State University
Managed fresh food inventory with precision
Reduced food waste by 15%
Utilized FIFO method effectively
Resolved stock discrepancies swiftly
Boosted sales by maintaining optimal stock levels
Implemented dynamic restocking strategies to align with sales trends. Monitored perishable goods, ensuring compliance with safety standards. Trained new staff in inventory management, improving team efficiency.
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