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Front Desk Agent

Location:
Jackson, MS
Salary:
15 an hour
Posted:
May 26, 2024

Contact this candidate

Resume:

Ryan Pacillo

Winona, MS *****

ad5yxy@r.postjobfree.com

+1-731-***-****

Personal Self Descriptive Work Character Statement: I maintain an unwavering commitment to Customer service, with the ability to build productive Relationships, resolve complex issues and sustain Customer loyalty. I'm confident that I can accomplish any task that is put in front of me, as long as I'm given the direction and tools to succeed. Also if there is something that I do not know, I am a very quick learner and will not fail to surprise those who lead me by continuing to accomplish tasks placed in front of me. My primary most important Personal Character trait is that I am wed to Love in all that I do, and

I Love People with all of My Heart, Soul, and Spirit. Love is Everything. Love is Life. Love is Good. To Love With All of Whom We Are is what Life is All about. Authorized to work in the US for any employer

Work Experience

Founder (C.O.O.)

Started With A Dream Records - Jackson, MS

May 2015 to Present

Make music, record music and perform solo as well as With Others and distribute and promote music. Front Desk Agent

Holiday Inn Express - Grenada, MS

May 2022 to June 2022

Meet all Guests needs; check in and out Guests; assist with meal service; clean and attend to the well- cared social areas, lounge areas and fitness areas as well as check and keep the entire hotel premises attended to. Front Desk Phone

Respondent and Computer Attendant: Book and schedule Stays, and handle monetary transactions. Clean sheets and help laundry Staff Attendants in times of needed help with hotel preparations for Guests. The ultimate goal is to provide exceptional Customer satisfaction. Maintenance

Chevron - Vaiden, MS

May 2022 to May 2022

Assist with the presentation, cleanliness, and any miscellaneous cleanup and chores and store set up, display, or janitorial and maintenance help. Clean and sweep and mop all areas of store and business. Unstock and help stock food and vending items when truck delivers food and such. I also clean and wash all the kitchen and staff laundry and towels and such for service and business. Handyman; Planer Mill Worker

Hankins Lumber - Elliott, MS

January 2022 to April 2022

Assist with stacking, binding, and all facets pretty much of getting lumber ready for pickup or to be shipped to Customers; Also I am a cleanup, pickup, and Handyman Assistant on getting the lumber yard cleaned up and well presented. I also assisted in cleaning up the bathrooms and dining area.

Assistant Manager

Sonic Drive-In - Winona, MS

January 2022 to January 2022

Assisted with whatever was needed in the operations of the business being well-operated and functionable in every area of what was needed for the production and execution of business from the Employees to the Customers. Assisted with unpacking and storage and how the restaurant was organized. I also helped in the kitchen with cooking foods and having the foods properly bagged for Customer delivery. I also assisted with placing orders and running the ordering systems and such as well as delivering The Customer’s orders to themselves also. Front Desk Agent

Holiday Inn Express - Winona, MS

August 2021 to January 2022

Meet all Guests needs; check in and out Guests; assist with meal service; clean and attend to the well- cared social areas, lounge areas and fitness areas as well as check and keep the entire hotel premises attended to. Front Desk Phone

Respondent and Computer Attendant: Book and schedule Stays, and handle monetary transactions. Clean sheets and help laundry Staff Attendants in times of needed help with hotel preparations for Guests. The ultimate goal is to provide exceptional Customer satisfaction. Handyman Assistant; Vinyl Siding Applicator

Mr. Carl Sumner (Self Employed D.I.Y. Carpenter Handyman) - Amsterdam, NY March 2021 to June 2021

Helped assist Mr. Carl with primarily applying vinyl siding to trailer homes. It was just Him and I working on the total of three different homes during the time of My living in New York and helping Him during the covid predicament We had. I have learned how to take a regular trailer and completely do the entire process of applying new vinyl siding to the trailer home with every aspect of the entire job being done expertly.

Cashier; Store Assistant Worker

Family Dollar - Nashville, TN

November 2020 to November 2020

Helped with all needs of store maintenance and Customer satisfaction. Assist Customers with transactions and checking each Customer out at the check out station with all of Their goods and items. Keep the store clean and well-maintained Customer perfection. Server

Applebee’s - Nashville, TN

September 2020 to September 2020

Meet all Customers needs and provide a happy, hospitable, enjoyable dining experience for All Guests while dining with Our restaurant. Take orders, check dishes for accuracy and superlative preparation and then deliver dishes to Guests.

Run computer systems and handle monetary transactions with Customers. Prepare Silverware and whatever else is needed of preparations of the restaurant for all Guests dining experiences to be had. Clean up dishes and back kitchen server food prep areas. Clean restaurant and make sure restaurant is in upmost satisfactory condition for Customer Satisfaction. Maintenance

Chevron - Winona, MS

August 2020 to September 2020

Assist with the presentation, cleanliness, and any miscellaneous cleanup and chores and store set up, display, or janitorial and maintenance help. Clean and sweep and mop all areas of store and business. Unstock and help stock food and vending items when truck delivers food and such. Clean up parking lot and all

Customer visiting, waiting, and service areas. Take out all the trash of the business, as well as replace car windshield cleaning supplies for Customers. Clean out the grease trap for the kitchen area. Server; Carhop

Sonic Drive In - Winona, MS

July 2020 to July 2020

Assist with everything of taking orders to helping pack orders for delivery and also delivering orders to Customers. Help with unpacking inventory for restaurant and putting inventory where everything needs to go in restaurant for superior business operation and facilitation. Clean restaurant as well for Customer satisfaction, healthiness, and restaurant business exceptionality. Delivery Driver

Domino’s Pizza - Nashville, TN

March 2020 to April 2020

Have and maintain a clean vehicle for delivery of Customer’s Food Items to Their Residences or Place Of Business. Prepare Food and get everything ready for delivery to Customer’s once food is done and prepared by the kitchen Staff.

Deliver Food to Customers and make monetary transactions With Customers, while providing exceptional Customer satisfaction. Clean up in the kitchen and dishes and such as apart of keeping the restaurant clean and in best operational state of maintaining business for Customer Relations. Chauffer & Delivery Driver

Uber & Uber Eats - Nashville, TN

November 2016 to April 2020

Primarily to provide Customer Safety, satisfaction, and superlative transportation to and from destinations, including Home, places of pleasure, and businesses, etc. Maintain a clean car and an exceptional transporting vehicle for Customer pleasantness. Also other than chauffer Customers to and from destinations, I also delivered food deliveries with Uber Eats and would deliver food from restaurants to Customers at Home or businesses or etc. Server; Carhop

Sonic Drive In - Nashville, TN

February 2020 to March 2020

Assist with everything of taking orders to helping pack orders for delivery and also delivering orders to Customers. Help with unpacking inventory for restaurant and putting inventory where everything needs to go in restaurant for superior business operation and facilitation. Clean restaurant as well for Customer satisfaction, healthiness, and restaurant business exceptionality. Server

Cracker Barrel - Batesville, MS

August 2019 to September 2019

Meet all Customers needs and provide a happy, hospitable, enjoyable dining experience for All Guests while dining with Our restaurant. Take orders, check dishes for accuracy and superlative preparation and then deliver dishes to Guests.

Run computer systems and handle monetary transactions with Customers. Prepare Silverware and whatever else is needed of preparations of the restaurant for all Guests dining experiences to be had. Clean up dishes and back kitchen server food prep areas. Clean restaurant and make sure restaurant is in upmost satisfactory condition for Customer Satisfaction. Debt Collector

Jacob Law Group - Oxford, MS

July 2019 to September 2019

Take about 100+ calls a day; Settle approximately 3-6 Customer account daily at least. Usually settling debts for a percentage of the total debt but honestly settling for what is most reasonable and accommodating for Each Specific Customer based on Their Own Individual Life Conditions and what They can afford or arrange to set up and pay and settle Their debts for that of course is in terms of what Our business directs and allows as abdicable.

Server

Applebee’s - Grenada, MS

May 2019 to June 2019

Meet all Customers needs and provide a happy, hospitable, enjoyable dining experience for All Guests while dining with Our restaurant. Take orders, check dishes for accuracy and superlative preparation and then deliver dishes to Guests.

Run computer systems and handle monetary transactions with Customers. Prepare Silverware and whatever else is needed of preparations of the restaurant for all Guests dining experiences to be had. Clean up dishes and back kitchen server food prep areas. Clean restaurant and make sure restaurant is in upmost satisfactory condition for Customer Satisfaction. Server

Cracker Barrel - Nashville, TN

March 2019 to May 2019

Meet all Customers needs and provide a happy, hospitable, enjoyable dining experience for All Guests while dining with Our restaurant. Take orders, check dishes for accuracy and superlative preparation and then deliver dishes to Guests.

Run computer systems and handle monetary transactions with Customers. Prepare Silverware and whatever else is needed of preparations of the restaurant for all Guests dining experiences to be had. Clean up dishes and back kitchen server food prep areas. Clean restaurant and make sure restaurant is in upmost satisfactory condition for Customer Satisfaction. Customer Service Representative

Cardinal Health - LaVergne, TN, US

July 2018 to February 2019

Answer about averagely 75 medical requests for fill, supply, and provision by phone, email, and work program communication software capabilities. I primarily conferred with Doctors, Nurses, and Patients with most medical orders being placed being specific to that primarily of cancer-based illnesses. I worked at a desk daily answering via telephone headset, and emails, and running several various computer programs.

Activities Assistant

The Lodge at Natchez Trace - Nashville, TN

June 2018 to July 2018

I assisted with attending primarily the severe more handicapped serious ill-mannered Patients with daily activities and fun events or programming so that

Their daily life Existence was more happy, enjoyable, and that of Any Other Individual. I assisted with all the activities of all the Residents At The Lodge At Natchez Trace In Nashville. Many of the activities that I assisted with was Music time mostly singing hymns and such positive songs, dancing and chair dancing activities, chair workout and exercise time, art painting and coloring activities, innovative decorative ideas, painting fingernails, and anything else that would present itself an activity that was capable of the abilities of the Residents to execute.

Asst. Store Manager

Red Tag Furniture - Jackson, MS

March 2018 to June 2018

Assist with Customers choosing and placing order transactions for furniture, as well as assist with helping furniture either get picked up by Customers or schedule shipping for Customers to have Their furniture delivered by Our store to

Their Residence or Business by Our Movers. Also helped with all types of monetary transactions, as well as running loan programs for Customers to order Their furniture through certain loan banking institutions if not able to pay the entire monetary payment as usual. We also keep the store looking at the store’s best and clean and reorganize the store as well as place orders for restocking inventory based on believed Customer interest for purchase, and also organize strategic deals for grouping inventory and items for sale based on buying furniture for entire room furnishings or home furnishings and such. Ballroom Dance Instructor

National Dance Clubs - Brentwood, TN

March 2017 to June 2017

Hired as a professional dancer, I trained averagely about 3 hours a day with professional dance staff and management and learned and trained in the dance styles of rumba, salsa, tango, jive, swing, mambo, etc. I also would respond to interests made for dance lessons and make calls daily to schedule first free dance lessons and help build my report folio for beginning to train new Students, Customers, and help facilitate My Own Business of attaining Students and being and maintaining My status as ballroom dance Instructor through National Dance Clubs. Choreograph Student routines and teach various styles of ballroom dance to Students based on interest and desire, as well as primarily help with teaching basic dance patterns to Students for weddings and such personal events. Also I as a dance Teacher and dance Professional am involved in Staff routines, dance performances, and learning and performing taught choreography for public gain of interest and attentional display as well as studio specific performances. Lastly, as a dance Teacher, I am also involved in weekly outings and galas for dance social events for students in public and private club organized facilitations.

Partner Service Rep

C.B.N - Nashville, TN

January 2017 to March 2017

I worked as primarily a prayer partner through this religious non-denominational Christian based organization, praying for averagely 50+ network partners and supporters. I would primarily give positive moral, ethical, and spiritual encouragement for One’s Life situations presented to Me by each Guest of the

Network reaching out to our ministry Team. I have helped countless People through this network achieve positive reinforcement for Their Life situations Soulfully, Spiritually, and Heartfully, and also most importantly have helped guide at least three Persons from recallable memory make the choice to continue to live and not give in to ending Their Life tragically by the choice of suicide or such actions when calling in relayed report and relation to such Life emotionally Personally effecting realities being real for such severe serious Persons of interest and ultimate immeasurable infinitive importance. Also helped promote the sale of various preaching’s, teachings, musical compositions and other Network related content. Maintenance

Bethel World Outreach Church - Brentwood, TN

November 2016 to January 2017

Assist with the cleaning and upkeep of the church property and buildings and ministry areas. Sweep, mop, vacuum, dust, clean toilets and sinks, clean windows and doors, and clean any and all areas of the ministry buildings and properties, as well as cleaning the parking lots and taking out the trash, etc. I also helped with setting up areas for ministry and service and events and banquets and also the cleaning up of such events and putting things back into their usual place of station. When construction had been in process as well, I also had helped with minimal painting and such here and there, where guided and led by an Instructor.

Phone Sales (Specialist)

TROC (Walmart Phone Company) - Nashville, TN

October 2016 to November 2016

I assisted with the sales of phones and devices and service plans and accessories through the TROC Business operated by Walmart. I learned about the plans and devices for sale and distribution through Sprint, Verizon, and AT&T most specifically at the time and would work between two different Walmart locations, making sales for the TROC corporation.

Dance Instructor

Xpress Dance Company - Madison, MS

August 2015 to May 2016

I would teach the Hip-Hop Class mostly and sometimes the Contemporary classes as well between the two Xpress Dance Studios in Madison and Brandon, MS. Mostly, I would just primarily teach the Hip-Hop Class. I would teach Ages 5-18, and beginner to advance level Dancers. Residential Assistant

Millsaps College Residential - Jackson, MS

January 2015 to January 2016

I was the floor leader in the dormitory for the Male Freshman Students Of Classes 2014 & 2015 at Millsaps College. I assisted in getting the Freshman Students oriented to the college campus and feeling comfortable as much at home as They possibly could feel and be with all that I could do within My capabilities. I hosted welcome to college Student Socials and also would check the Freshman Dorm

Rooms and make sure that They were keeping Their rooms clean and all things were going good for Them throughout the year. I also would be a Friend to Them and help Them when They may have needed Someone to talk to or Someone to be there for Them. This is one of the most rewarding positions I have ever had. Administrative Assistant (Presidential Ambassador) Millsaps College Office of Admissions - Jackson, MS January 2014 to January 2016

I was hired as an Assistor Ambassador to represent Millsaps College on behalf of the President of the College and such for primarily helping to recruit future Students, but also to give tours or help Anyone Whom was a Guest or Visitor to Our Campus and College Community, as well as to Public Officials and Anybody Whom may have been Someone of political, investor, or supportive interest to the School and being involved in or having relations with Millsaps College. I would primarily attend the front desk of the Office of Admissions at Millsaps College, and greet

Every Visitor Whom would grace the reaches of Our Lobby Area, as well as answer the phone and direct each Caller to the right Person of Contactable Interest, and also use the computer to answer emails, and help schedule tours and etc. I also would help with Campus Orientation or Student Visit Weekends, where interested potential future Students would decide to come and stay the weekend with a host Student or Faculty or such Member of the Millsaps Collegiate Associational Body. This included Me helping host potential Students in My Own Personal Living Quarters and introducing Them to People across campus and being Their Guide across campus at all social outings, events, and happenings.

Personal Family Chauffer/Driver & Care-sitter

Millsaps College Office of Admissions - Jackson, MS August 2014 to May 2015

I was recommended by Ariel O’banner, A Fellow Collegiate Colleague and Schoolmate at Millsaps College, to take Her Place as a Chauffer and Care Sitter for a Specific Personal Family Whom Resides in the Jackson Area and Whom works as a Lobbyist and an Accountant of the more known prestigious Community. I would pick up Their Children from School at the end of the School day and take them to get a shake or snack after School and then drive Them home and usually just make sure

They got into the house safely and then just drop them off and resume my daily routine. I really enjoyed getting to get them safely to Their House after School and helping with keeping them happy and entertained from the time of picking Them up to leaving Them at Their Home as Their Parents requested of Me.

Host; Server

The Mint Julep Boutique, LLC - Ridgeland, MS

August 2014 to January 2015

I started as a Host at this very fancy restaurant in Ridgeland, MS renaissance outdoor mall. This was a very fancy mix of sort cuisine kind of dining restaurant. I always was dressed extremely nice and clean, and would be the first one to greet all Guests Whom graced Our doorways, and would keep Guests comfortable while waiting for a table or such and then also be the one to walk Them to Their table when ready for dining service. I would present Them with Their menu and also take

Their drink order and then return with Their drink order and after doing that then I would make sure that there was a smooth transition of care and service from Me to Their main server of the evening while They dined with Us. I also assisted with cleaning of the main Customer Guest areas and keeping the Lobby and Bathrooms clean and presentable. I would clean and organize the menus as well as sort out what needed to be washed and cleaned out of the fine dining linens used by Guests of the restaurant. Eventually, I also started training and working as a Server there at the restaurant and this was My first and only experience I have had thus far with working at the most fancy of restaurants I have worked at currently. I also learned to serve wine and fancy meals such as lambchops and etc. Dance Instructor

Millsaps College HAC Fitness Center - Jackson, MS

August 2013 to January 2015

I taught Hip-Hop, Contemporary, Hip-Temp (which is fusion class mix of Hip-Hop and Contemporary Stylings) and Dance Fitness Classes at Millsaps College for two years with having a weekly class provided by Myself for the pleasure, well-being, and fun pure enjoyment of My fellow Collegiates, Faculty, Staff and even also Guests,

Whom I or other Dance Class Members invite from the Local Community Whom may want to partake as well. This is very fun for All and is one of the main joys and passions of My Life. Camp Counselor

Camp Pioneer - Pearl, MS

May 2014 to July 2014

Sales Rep

Phonathon - Jackson, MS

March 2014 to March 2014

Assistant Manager

Beagle Bagel Café - Ridgeland, MS

June 2013 to January 2014

Car Hop (Server)

Sonic Drive In - Winona, MS

May 2011 to July 2011

Assist with everything of taking orders to helping pack orders for delivery and also delivering orders to Customers. Help with unpacking inventory for restaurant and putting inventory where everything needs to go in restaurant for superior business operation and facilitation. Clean restaurant as well for Customer satisfaction, healthiness, and restaurant business exceptionality. Education

Bachelor of Business Administration in Business Administration Millsaps College - Jackson, MS, US

2013 to 2018

Mississippi School for the Arts - Brookhaven, MS, US 2011 to 2013

Winona Jr. /Sr. High School - Winona, MS, US

2007 to 2011

Skills

• Patient & Self Controlled

• Computer Skills (Word, Excel, Power Pt, POS, etc.)

• Entrepreneurship & Dedication

• Optimistic

• Relationship/Partnership Building Skills

• Responsible & Perseverant

• Communications (Publications)

• Marketing & Advertising

• Development & Leadership

• Customer service

• Handyman

• Secretary/Assistant & Phone Skills

• Attentive Listener & Learner

• Creative

• Management & Operations

• Customer Service & Sales

• Energetic

• Trustworthy

• Computer skills

• Telemarketing

• Journalism & Speech Presentation

• Creative & Culturally Diverse

• Dancing

• Dependable

• Communication skills

• Delivery Driver Experience

• Restaurant Experience

• Photography

• Construction

• Driving

• Customer service

• Leadership

• Sales

• Restaurant experience

• Cash register

• POS

• Cooking

• Computer networking

• Marketing

• Front desk

• Serving

• Photography

• Cash handling

• English

• Accounting

• Communication skills

• B2B

• Account management

• Negotiation

• Financial concepts

• Collection management

• Basic math

• Dietary department experience

• Sanitation

• Management

• Retail management

• Time management

• Computer literacy

• Assistant manager experience

• Computer skills

• Telemarketing

• Continuous improvement

• Medical terminology

• Experience with children

• Phone etiquette

• Intake

• Hotel experience

• Retail sales

• Patient service

• Organizational skills

• Patient care

• Microsoft Office

• Route driving

• Caregiving

• CRM software

• Research

• Business development

• Writing skills

• Organizational skills

• Administrative experience

• Microsoft Word

• Writing skills

• Communication skills

• Editing

• Communication skills

• Microsoft Office

• Sales

• Hospitality

• Guest services

• Night audit

• Time management

Certifications and Licenses

Driver's License

CPR Certification



Contact this candidate