Front Desk Service Representative
Resume:
Jessica Marquita Bailey
High Point, NC 27262
Email:****************@*****.***
Phone 336-***-****
Objevtive:
To acquire a position in an environment where I can best utilize my skills and educational experiences.
Experience:
Boys And Girls club(Program Specialist)
March 2018-Current
Assisted children with after school assignments
Assisted children with learning activities
Home2(Front Desk Clerk)
April 2018-November 2020
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Anonamly Squared(Customer Service Representative)
Feburary 2016-Feburary 2018
Assisted customer with questions or concerns regarding insurance quotes
Assisted customers with looking through website for the correct insurance companies
Transferred customers to insurance companies to be provided with differesnt insurance quotes
Teleperformance(Work At home Agent)
May 2016-December 2017
Assisted customers with placing and tracking orders and also made adjustments on their account
Assisted customers with making payments or any quesions or concerns that they had on their accounts
Assisted customers with looking through the website for the correct items that they wanted to order
Sisters Of Loving Care Home(Staff Support)
January 2010-November 2017
Serving one on one and group home services for special needs adults(16-over)
Coordinating with scial workers, doctors, and parents to evaluate and create programs to each individual's abilities and needs
Teach social acceptable conduct; administer rewards and incentive programs ro reinforce positive behaviors
Employing behavior analysis and assesment techniques
Working with indiduals to develop skills including goals
Maintaining accurate and complete dailey reporsts and prepare reports needed
Other duties including but not limited to personal care, and hygiene.
Community outreach and medication administration
Education
Ultimate Medical Academy
2018-2020
Medical Assistant With Management Focus
Computer Skills
Moderate to expert experience with Microsoft Word and Power Point
Contact this candidate