Customer Service Collections Representative
Resume:
Robin Ray Holmes
Collections Representative
Henderson, TN 38340
ad5yw4@r.postjobfree.com
ad5yw4@r.postjobfree.com
Multi-talented, Customer Service oriented individual seeking long-term employment. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Collections Representative
Portfolio Recovery Associate - Jackson, TN
October 2019 to Present
Outbound and inbound call center. Microsoft office Lawn Care Specialist
Holmes Lawn Care - Henderson, TN
January 2016 to October 2019
I owned a small lawn care business for residential properties. Owner/Manager/Cook
Grammy's Cafe & Deli - Henderson, TN
July 2018 to May 2019
Full scale restaurant serving breakfast, lunch, and dinner. Delivery Driver
Ed's Supply Co - Jackson, TN
July 2011 to January 2016
for this company for 4 1/2
years. Selected products for specific routes according to pick sheets. Unloaded, picked, staged and loaded products for shipping. Oversaw warehousing and storage practices and housekeeping. Received incoming shipments and reviewed contents against purchase order for accuracy. Rotated stock by code and receiving date. Transported goods from racks, shelves and vehicles. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate. Used propane forklift to load trailer at warehouse.Loaded flat bed by forklift and hand truck. I also had forklift safety training and Haz-mat training through this company.
Security Guard
Navajo Express Inc - Jackson, TN
February 2008 to June 2011
Responsibilities
Kept rounds and watch over millions of dollars worth of equipment and freight. Checked drivers in and out. Kept up with and updated paper work. Record keeping. Accomplishments
During this time, I heightened my already sharpened customer service skills and working with the public. Skills Used
Customer Service and Leadership.
Kitchen Manager
Arnold's Steakhouse & Buffet - Henderson, TN
October 2003 to March 2008
Cook; Grill ( flat & char), Buffet, Fryers, Barbecue, & Pastries. Specializing in American/Southern Cuisine.
Other duties besides cooking included; scheduling, interviews, waste control, labor control, inventory, ordering stock, training, creating menu's, creating dishes, money control, customer service, and sanitation.
Drywall Installer
S&W Drywall - Henderson, TN
January 2002 to October 2003
Installation of residential and commercial drywall. Cook
The Garden Spot - Camden, TN
April 1998 to November 2001
Full Scale Restaurant/Cafe individual owned serving breakfast lunch and dinner.
• 12 years of experience as a cook, line cook, prep cook, and fry cook
• Operated grill
• Maintained recipe quality
• Served items in correct order according to ticketing system
• Maintained health and sanitation standards
• Ensured cooked food was correct temperature according to compliance guidelines
• Provided excellent customer service
• Placed orders
• Excellent multitasker
• Supervised all kitchen procedures
• Supervised front-of-house (FOH)
• Maintain all ingredients and equipment inventory
• Trained employees on kitchen procedures
• Enhanced sales
• Answered telephones
Swing Manager
McDonald's - Henderson, TN
May 1996 to October 1997
Grill Cook/Prep Cook
Jacks Hamburgers - Henderson, TN
January 1994 to 1997
Grill Cook/Dishwasher
Ronnies Steak and Grill - Henderson, TN
November 1990 to May 1994
Education
GED
Tennessee College Of Applied Technology Crump - Crump, TN 2002
Skills
• Forklift (4 years)
• Collections (1 year)
• Cooking (10+ years)
• Loans (Less than 1 year)
• Landscaping (7 years)
• Pest Control (1 year)
• Customer Service (10+ years)
• Construction Experience (4 years)
• Money Handling (5 years)
• Computer Literacy
• English
• Kitchen Management Experience
• Lawn Care
• Mowing
• Flatbed
• Carpentry
• Delivery Driver Experience
• Drywall
• Box Truck
• Driving
• Freight Experience
• Load & Unload
• Pallet Jack
• Time management
• Sales
• Quality control
• Negotiation
• Human resources
• Warehouse Experience
• Facilities Maintenance
• Microsoft Office
• Cash handling
• Employee relations
• Recruiting
• Analysis skills
• Tree Trimming
• Order Picking
• Commercial Driving
• Handyman
• Typing
• Manufacturing
• ATS
• Talent Acquisition
• Sales, Retail & Customer Support (10+ years)
• Loan processing
• Presentation skills
• Furniture sales
• HIPAA
• HR Sourcing
• Windows
• Construction
• Interviewing
• Computer Networking
• Logistics
• Accounts payable (5 years)
• Outbound sales
• Outside sales
• Cold calling
Certifications and Licenses
Pesticide Certification
June 2019 to June 2020
Tennessee Department of Agriculture Commercial Certification Forklift Certified
July 2011 to Present
J.J. Keller Forklift Safty
Sales, Retail & Customer Support
Present
Additional Information
Skills
Restaurant, Cooking, Money Control (10+ years), Forklift Operator (4 years), Delivery Driver (4 years), Short Term Loans / Collections (Less than 1 year) Administrative / Office 3 years
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