Gaspar Antonio Rivera
* ******* **** ****, ************, Connecticut 06109
**********@*****.*** - 860-***-****)
WORK EXPERIENCE
Connecticut Coalition Against Domestic Violence, Glastonbury, CT Domestic Abuse Advocate Coordinator, Oct. 2019-Present
Triage client contact for service needs, assessing for immediate danger & risk
Emotionally support and counsel clients
Develop safety plans for each individual or family’s unique situation, including plans that address: staying, leaving, long-term safety, children, substance use, mental health, etc.
Complete client intake and referral for services such as individual counseling or shelter
Deliver information and referrals to community resources outside of the domestic violence network
ABC Languages, Inc. Rocky Hill,
Spanish-English Interpreter, Aug. 2017-Oct. 2019
. Free-lance
. DCF Cases
. Court Cases
. Other govt. agencies
Metropolitan Cuts
Manager, Jan. 2001- Jul. 2012
. Barbershop – Family business
U.S. Department of Commerce, Caguas, PR
Field Supervisor, Feb 2000 – Jul 2000
Recruited as an Enumerator
Assisted Crew Leader
Overlooked all field operations in designated area Trigos de Puerto Rico, Inc., San Juan, PR
Sales Manager, Jan 1994 – Oct 1998
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Represent company at trade association meetings to promote products.
Prepare budgets and approve budget expenditures.
Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
Laffitte Bakery Distributor, Inc., Bayamon, PR
Sales Supervisor, Feb 1987 - 1994
Sales and collections to all bakeries in northeast area of Puerto Rico.
Supervised five sales representatives, two bakery technicians, and called on key accounts.
Monitor customer preferences to determine focus of sales efforts. Elder Pharmaceuticals, San Juan, PR
Medical Sales Representative, Jan 1980 – Nov 1986
Promoted dermatological products and UV light machines to dermatologists throughout Puerto Rico, the U.S. Virgin Islands, and the Dominican Republic EDUCATION
Turabo University, Caguas, PR
Master of Public Affairs, May 2004
Concentration in Criminal Justice
GPA: 3.92
Turabo University, Caguas, PR
Bachelors in Business Administration, May 1983
GPA: 3.45
HOBBIES AND INTERESTS
Federation of Basketball Referees of Puerto Rico
Referee, 1988 – Present (Semi-retired)
Recruited and helped develop new referees.
Supervised regular referees on various occasions. ADDITIONAL SKILLS
Bilingual (English and Spanish)
Exceptional probing skills
Strong interpersonal skills
Leadership
Listening
References available upon request.