Customer Service Credit Cards

Barien Sholes

225-***-**** ad5yug@r.postjobfree.com Baton Rouge, LA 70814

PROFESSIONAL SUMMARY

Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail- oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience. Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional. Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

SKILLS

Customer Service Excellence Attention to Detail Customer Service and Communication Skills Exceptional customer service Customer service and care Customer Service Customer service excellence Customer service and support Excellent customer service Reliable Customer Service Strong customer service Sales strategies Time management Interpersonal skills Adaptability Active listening Multitasking Excellent communication Teamwork and Collaboration Organizational Skills PPE use Multitasking Abilities Team collaboration Effective communication Proper lifting techniques Heavy lifting capabilities Safe Lifting Practices Heavy Lifting Proficiency Lifting Heavy Lifting Load Lifting Proper lifting Heavy Lifting Experience Problem-Solving Restocking understanding Efficient Restocking Restocking skills Product restocking Restocking experience Item restocking Supply Restocking Restocking items Restocking Shelves Restocking merchandise Reliability and Punctuality Professionalism and Courtesy Product Knowledge Interpersonal Skills Work Ethic and Integrity Effective Communication Basic Math Competence Adaptability and Flexibility

EXPERIENCE

CASHIER, Baton Rouge, Louisiana

Raising Canes, June 2023-Present

• Built positive relationships with customers by providing friendly and helpful service. Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.

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Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.

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• Assisted customers with product selection, inquiries, and order customization requests.

• Resolved customer concerns to meet unique needs and boost satisfaction.

• Used POS system to compute accurate sales prices for purchase transactions.

• Replenished stock on shelves ensuring availability of items for customers.

• Maintained high standards of customer service during high-volume, fast-paced operations.

• Managed inventory levels through regular stock checks and restocking shelves when necessary.

• Managed closing duties including cleaning work areas, restocking supplies.

• Developed efficient processes for ordering and restocking tool parts as needed.

• Performed daily maintenance tasks such as wiping down machines, restocking supplies.

• Established policies and procedures for restocking merchandise during off-peak hours.

• Managed inventory supplies including restocking shelves and coolers as needed.

• Adept at restocking shelves according to established guidelines.

• Greeted customers warmly and offered assistance.

• Helped customers find and select products.

• Kept work area clean, organized and free of clutter at all times.

• Performed cleaning tasks, keeping store neat and organized.

• Assisted customers with product selection to ensure customer satisfaction.

• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

• Built relationships with potential customers by providing helpful advice on product selection.

• Introduced promotions and sale opportunities, enticing customers.

• Used product knowledge for handling objections.

• Arranged and display merchandise to promote sales.

• Cleaned shelves, counters, and tables.

• Sold merchandise, completed contracts, and arranged for delivery.

• Assisted in loading and unloading trucks when necessary using appropriate lifting techniques.

• Familiarity with various types of lifting equipment such as cranes, hoists, jacks.

• Assisted in loading and unloading containers using appropriate lifting techniques and safety measures.

• Provided assistance in loading and unloading materials onto job sites using appropriate lifting equipment.

• Practiced safe lifting techniques when carrying heavy items around the store.

• Demonstrated ability to perform physical labor such as lifting heavy objects or operating machinery.

• Loaded and unloaded waste containers using mechanical hoists or other lifting devices.

• Loaded and unloaded trucks with heavy packages using appropriate lifting techniques.

• Trained staff in forklift operation and provided guidance on safe lifting techniques.

• Assisted in loading trucks with heavy packages safely using appropriate lifting techniques.

• Transported materials between different locations using appropriate lifting techniques.

• Assisted in unloading delivery trucks of incoming inventory while following proper lifting techniques.

• Assisted crane operators in lifting heavy loads onto trailers or flatbeds as necessary.

• Developed strong relationships with customers through exceptional customer service.

• Utilized excellent communication skills to coordinate with various departments.

• Built strong relationships with colleagues and clients through professional and courteous communicatio

• Assisted with project management by effectively prioritizing tasks, managing deadlines, and meeting expectations.

• Greeted visitors upon arrival and directed guests to appropriate facility locations. HELPER, Baton Rouge, Louisiana

HandyHandz, May 2020-July 2021

• Followed instructions from supervisors and other contractors.

• Maintained a positive attitude while working under pressure in stressful situations.

• Used hand or power tools to accomplish work according to specifications.

• Worked with various tools, such as hammers, saws, and drills.

• Used problem-solving skills and critical thinking to identify and resolve issues and safety risks.

• Unloaded and staged materials for construction projects, ensuring that the proper materials were readily available.

• Followed safety protocols and procedures to minimize risks and prevent accidents.

• Exhibited strong organizational skills with the capacity to manage multiple tasks simultaneously.

• Loaded and unloaded construction materials at sites.

• Read plans and instructions to determine daily work activities.

• Practiced proper lifting techniques when unloading paper bundles from delivery truck.

• Provided instruction in proper form, technique, and safety related to weight lifting exercises.

• Identified potential hazards associated with lifting operations and took corrective action where needed.

• Assisted with unloading activities when needed by lifting boxes manually or using lift equipment.

• Followed proper lifting techniques to safely move heavy equipment, items and machinery.

• Followed safety procedures when lifting heavy items or operating hazardous equipment.

• Handled heavy loads while lifting material into place using hoists or cranes.

• Assisted in unloading trucks when needed, using appropriate lifting techniques when handling large items.

• Developed strong customer service and communication skills.

• Analyzed feedback from clients to improve customer service experience.

• Provided excellent customer service to ensure visitor satisfaction.

• Delivered outstanding customer service through effective communication techniques. EDUCATION

HIGH SCHOOL DIPLOMA, Baton Rouge

Belaire High School,

Expected graduation May 2024 GPA 3.0

Relevant Coursework

English 4 NCCER Electrical Level 2

Awards & Honors

CPR Cerftification

Extracurricular Activities

Track & Field Team Football Team

CERTIFICATIONS

• NCCER Electrical Level 2 • NCCER Core Level 1

• CPR Certification

VOLUNTEER EXPERIENCE

VOLUNTEER, Baton Rouge, Louisiana

Greater Baton Rouge Food Bank, March 2024-May 2024

• Grew ability to work independently while completing assigned tasks without direct supervision.

• Observed rules and safety regulations of organization while carrying out assigned tasks.

• Developed strong communication skills while providing customer service to visitors at volunteer center.

• Utilized problem-solving and organizational skills to manage multiple tasks simultaneously.

• Participated in community clean-up and enrichment projects.

• Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.

• Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.

• Inspected returned items for accuracy before restocking them in the pharmacy warehouse.

• Responsible for restocking cleaning carts with supplies on a daily basis.

• Managed inventory levels in an organized fashion, promptly restocking shelves as needed.

• Implemented effective strategies to maximize efficiency while minimizing downtime.

• Scheduled regular preventive maintenance services for all lifting equipment. Provided guidance on appropriate methods for loading, unloading and transporting materials using cranes or other lifting devices.

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• Monitored safety conditions at worksites to identify potential hazards associated with crane operations. COMMUNITY SERVICE

COMMUNITY SERVICE VOLUNTEER, Baton Rouge, Louisiana Greater Baton Rouge Food Bank, March 2024-May 2024 Attended community events, neighborhood gatherings and other community engagement forums to represent organization.

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• Utilized effective communication techniques to resolve conflicts and maintain positive work environment.

• Participated in fundraising campaigns to benefit local charities.

• Demonstrated organizational abilities by managing multiple tasks simultaneously.

• Performed outreach activities to recruit new volunteers and raise awareness of organization's mission.

• Maintained accurate records of donations, volunteer hours and other relevant data.

• Facilitated team building activities to motivate volunteers and build morale. AWARDS

• NCCER Electrical Level 2

• CPR Licensed

• District Champion in High school track

• High School Diploma

• Regional Runner-up in High School Track

ADDITIONAL INFORMATION

Flexible Schedule, Most likely available any day of the week.

Contact this candidate