Data Quality Business Analyst

Shimon Mordzynski

SENIOR BUSINESS ANALYSIS/ANALYTICS, PROCESS MANAGEMENT EXECUTIVE

SUMMARY

Flexible, results driven, and responsive Sr. Business/Analytics, Process Management Executive with a proven history of success. Hands-on, empowering leader with a history of managing teams, and aligning technology and business priorities to generate timely, cost-effective solutions. Accustomed to a fast pace and multiple projects, fulfills priorities and balances competing agendas while maintaining a strong business focus, providing value-added advice and innovative solutions to achieve outstanding user satisfaction. Creative and persistent problem solver, who thrives on challenges, calm under pressure and gets the job done. Bright, enthusiastic, and resourceful team builder who possesses outstanding interpersonal and communication skills.

Business Analysis Solution Design Expert change management Data Analytics

Process Improvement Information Analysis Collaboration Specialist CRM Validation Vendor Management Agile and Waterfall project management methodologies Process Improvement

Areas of expertise

Business Analyst:

Analyzed the impact of Federal/State Level Regulatory changes on existing business processes and analyzed the impact of future Business Roadmaps on existing Technical Solutions.

Performed Impact/Risk Analysis on current business solutions related to current and future changes and recommended Risk Mitigation Steps and contingency plans.

Experience included: from planning and implementation to validation of functional and user specification for business stakeholders.

Identified issues and areas for business and technical improvements, integrating with internal and external systems, data conversion/validation documentation, definition of application and technical documentation requirements.

Project Management / change management / Client Relationship Management:

Project deliveries through the full SDLC, which included: cost analysis, evaluation and selection of software/external vendor, coordination of internal cross-functional teams, staff and consultant management, conversion of data, deployment of selected application and a member of software selection committee.

Developed project plan to ensure project schedule, and monitor deliverables to identify potential issues and agree on actions for resolution with team members, adjust schedules and deadlines and communicate with stakeholders.

Guide various stakeholders through completion of new programs while also managing internal teams and outside vendors/partners.

Validation Management/Quality Assurance/Data Analytics:

Validation planning, risk assessments, development, and execution of test scripts and UAT (User Acceptance Testing).

Created the test data and cases to ensure error handling, IQ, OQ, data and processing testing specification, deviation, completed requirements traceability matrix and final report to the compliance department for internal and FDA auditors.

Database / UI Designer:

Liaison between the Business stakeholders and IT development staff, which included: management of offshore resources, analyzing and defining business process and requirements, developing table structure and relationships, and designing the user interface screens and system flow.

EXPERIENCE

Vertex Pharmaceuticals/ Business Analyst/System Validation Management

7/22 - present

Working with business users and vendors to gather requirements and develop BRD for clinical trial data CRF and reporting.

Defined testing criteria and created test scripts utilizing ALM.

Participated in user design and user experience of application design.

Highlight/identify gaps in existing functionality and review requirements with stakeholders.

Contributed to evaluation of Ryze and Veeva Clinical Trial software for CRFs. Integrating with elluminate for analysis and reporting. Developed tool for comparing reported results for changes and issues in reported results.

Created documentations and “how-to guides” to support users on application to support application.

Syneos Pharmaceuticals/Business Analyst/System Validation Management

10/21 – 6/22

Working with business users and vendors to develop BRD.

Participated in discovery sessions to learn application capability while describing and clarifying business requirements.

Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions.

Utilizing Agile methodology to evaluate development efforts in conjunction to business needs and requirements. Utilizing sprint testing style to review accomplishments and track metrics.

Pfizer Pharmaceuticals/ Business Analyst/UX Designer

6/21 – 9/21

Gathered requirements from the worldwide legal staff, to understand and suggest solutions.

Conducted quality evaluations to ensure that the user experience vision met expectations.

Designed and prototyped compelling user interfaces in alignment with the business’ strategic objective.

Celgene/BMS Pharmaceuticals Business Analyst/Validation Engineer

2/19 – 7/20

Worked collaboratively with business customers and offshore external service providers to define the specifications for REMS system.

Communicated with the vendor to define and design functionality to ensure and follow-up to confirm the successful implementation, while verifying the continuance of all qualifications and validations in compliance with policies, guidelines, and procedures. Utilized ALM for creation, testing and approve testing.

Novartis, NJ 2/07 – 1/19

Business Analyst/SharePoint Solution Design Expert Manager 3/16 – 1/19

Designed and deployed IT solutions, based on functional specifications, while meeting quality and performance requirements and technical constraints for the Enterprise Content Management (ECM) Center of Excellence (CoE).

Salesforce CRM/SFA Integration: Designed and developed processes to integrate the Sales Force Samples Transaction Data from multiple CRM/SFA platforms (Siebel, SalesForce.com, Lotus Notes) into BackOffice Samples Management/Reporting and Roster Applications.

Subject Matter Expert (SME) providing consultative services in support of roll out of SalesForce.Com Veeva tablet-based CRM system to field based sales force. Assisted with test case creation and implementation, performed as an initial “tester” of call-based activities and associated reporting.

Successfully migrated sales rep data from one CRM system (Siebel) to another CRM system (Veeva).

Provided the Sales Organization to use CRM platform of choice without impacting Back-Office Business Operations.

Saved the organization 20%-30% of costs on multiple projects and development efforts.

Ensured that the solutions met the requirements outlined in the design documentation and delivered the expected outcomes and value for the customers.

Liaised between the business and technical teams onshore and offshore to ensure best practice.

Facilitated the communication to the Senior IT leadership and customer stakeholders, driving decisions, priorities and relevant project opportunities.

Managed the internally budgeted or assigned customer funded portfolio projects.

Partnered with the Account Managers, Service Managers, Platform Engineering and Operational Support Managers.

Engaged Business core teams (Subject Matter Experts, Architects).

Collaborated with Service Excellence Leads during the design of best practice services.

Managed the external resources keeping roles and responsibilities in line with their targets.

Monitored the project’s progress and execution to ensure the adherence to the budget and schedule.

Identified the demand conflicts, recommended resolutions, and balanced the new requests with the current workload.

Business Analyst 6/13 – 3/16

Acted as the point of accountability for IT and Business needs in advanced analytics, visualizations & reporting related to the development and implementation of solutions across multiple countries and/or functions.

Process Optimization: Managed and led IT effort to reduce the costs of reconciliation for samples distribution.

Worked closely with the Business Partners and External vendor(s) to establish data requirements and the processes to establish and validate the information interchange. Helped the organization reduce the existing costs by 70%.

Reduced the delivery time by 25% generating substantial savings and reduced negative audit findings.

Leveraged the vendor skillsets and capabilities, while driving on-time performance and quality standards.

Drove, supported, implemented, and developed the Digital analytics tools (web KPI reports etc.).

Ensured that the design optimizations were implemented to drive customer value.

Ensured the needed Portfolio data quality and IT function strategy integration.

Oversaw the mapping of the business data to the appropriate sources of data, while considering the business strategy.

Coordinated and ensured the implementation of the Data Asset Management standards and policies in close collaboration with the consumers of the data.

Established and reported the metrics and KPIs around the volume, quality, and usage of the data assets.

Utilized the Agile design methodology to optimize the UX (User Experience) in design of the Digital solution. Delivered the expected business value, within budget, time, and quality.

Business Analyst 12/09 – 4/13

Worked in the Sample Distribution Unit, led various projects and held Technical Management responsibilities related to the Pharmaceutical Samples and Distribution.

Reduced the maintenance cost by 20% and production time by 40%.

Tracked and managed the application, Siebel integration to the Back-Office Samples Application and Sales Organization Roster Application, Technical Lead for Roster Management.

Defined the business requirements to outsource samples reconciliation of product distribution by salesforce.

Worked closely with the external vendor (Cegedim-dendrite) to establish the data requirements and the process to establish and validate data feeds. Reduced the costs of reconciliation for the sample’s distribution.

Maintained the rules and applied the controls for data accuracy and completeness.

Performed the Data Analysis reviewing the allotment of the sample data and inventory of existing allocation for distribution systems.

Established and reported metrics and KPIs around the volume, quality, and Validations. Track and Trend data changes.

Validation Manager 02/08 – 12/09

Senior Project Manager utilizing structured project management techniques, and business resources.

Oversaw the data quality, as well as the data and process validation to authenticate migration of CRM data from Oracle 9i to Oracle 11g.

Expedited the retirement of legacy hardware with the elimination on CRM systems running under Oracle 9i systems. Planned, directed and coordinated solution validation process activities.

Ensured the consistency and traceability between the user requirements, functional specifications, testing and validation.

ADDITIONAL RELEVANT EXPERIENCE:

Gerald Metals, Inc., CT

Vendor Manager, Business Analyst, change management

Novartis, NJ

Solution Design Expert, Business Analyst, Finance Department

Lehman Brothers, NY

Business Analyst, MIS, Process Improvement

Schering Plough, NJ

Business Analyst, MIS, Process Improvement

Ciba-Geigy, NJ

Vendor Manager, MIS

Mobil Oil, Corp., NY

Business Analyst/Developer

EDUCATION

City College of New York, New York, NY

Computer Science

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