Personal Assistant Care
Resume:
ALEJANDRA CASTRO
******************@*****.***
EXPERIENCE EDUCATION
Provider
Forward Living, Colorado Springs, CO / May 2020- June 2022
● Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
● Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
● By using my trilingual skills, the company gain more clients, my good attitude maintains the clients for a success future while also opening more doors for the company.
Personal assistant
Personal assistant, Colorado Springs, CO / Sept 2019- May 2020
● Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
● Answer phone calls and direct calls to appropriate parties or take messages.
● Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
● Greet visitors and determine whether they should be given access to specific individuals.
● Preform general office duties, such as ordering supplies, maintaining basic bookkeeping work.
● Open, sort, and distribute incoming correspondence, including faxes and email.
● Make travel arrangements for executives.
( Three companies)
Mitchell high School
Peak Pikes State College
ADDITIONAL INFORMACION
● Construction Class
● CAD classes
● Architecture classes
● Community clean up
● JROTC Flight
commander
● Volleyball team captain
● Softball team captain
● Swimming captain
● Spanish club
● ASL classes
REFERENCES
Emily Rivera 787-***-****
Mario Zuniga 813-***-****
Hargrove 718-***-****
SKILLS
● Spanish
● English
● American sign
language
● Computer CAD
● Excel Word
(Microsoft
Programs)
● Prepare agendas and make arrangements, such as
coordinating catering for luncheons, for committee, board, and other meetings.
● Manage and maintain executives’ schedules.
● Process payroll information.
Customer Service
S and T enterprise, Colorado Springs, CO / Sept 2018- Dec 2018
● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
● Check to ensure that appropriate changes were made to resolve customers’ problems.
● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
● Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
● Solicit sales of new or additional services or products.
● Order tests that could determine the causes of product malfunctions.
Labor
Drywall helper, Colorado Springs, CO / May 2018 - Jul 2018
● Measure and mark surfaces to lay out work, according to blueprints or drawings using tape measures, straightedges or squares, and marking devices.
● Read blueprints or other specifications to determine methods of installation, work procedures, or material or tools requirements.
● Fit and fasten wallboard or drywall into position on wood or metal frameworks, using glue, nails, or screws.
● Hang dry lines to wall moldings to guide positioning of main runners.
● Assemble or install metal framing or decorative trim for windows, doorways, or vents.
● Remove existing plaster, drywall or paneling, using crowbars and hammers.
Black Bear Dinner
Host, Colorado Springs, CO / Feb - May 2023
● Getting customers as they walk into the restaurant
● Helping guests with reservations and guiding them to their table
● Giving guests accurate wait time estimates and seating them in the waiting area
● Providing customers with menus and answering any initial questions they may have
● Optimizing seating at different tables to ensure even workload for wait staff
● Answering phones and scheduling reservations with large parties.
Comfort Dental
Billing/Customer Service, Colorado Springs, CO / June- Sept 2023
● Searching each financial statement for any payment inconsistencies or errors
● Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors
● Creating invoices and billing materials to be sent directly to a customer or patient
● Inputting payment history, upcoming payment information or other financial data into an individual account
● Finding financial solutions for patients or customers who may need payments assistance
● Informing patients or customers of any missed or upcoming payment deadlines
● Calculating and tracking various company financial statements
● Translating medical code if working in a medical setting Olson Plumbing and Heating
Project Engineer, Colorado Springs, CO / June- Sept 2023
● Conduct regular meetings with clients to ensure
clarification and meet specific requirements in a timely manner
● Delegate tasks to team members according to their individual skill set, experience and abilities to ensure efficient completion of the project
● Maintain budgets and make adjustments according to needs as they arise
● Track performance and analyze the completion of key goals
● Document and report project progress to stakeholders and clients
Contact this candidate