Personal Assistant Care

ALEJANDRA CASTRO

***- ***- ****

ad5yso@r.postjobfree.com

EXPERIENCE EDUCATION

Provider

Forward Living, Colorado Springs, CO / May 2020- June 2022

● Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

● Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

● By using my trilingual skills, the company gain more clients, my good attitude maintains the clients for a success future while also opening more doors for the company.

Personal assistant

Personal assistant, Colorado Springs, CO / Sept 2019- May 2020

● Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

● Answer phone calls and direct calls to appropriate parties or take messages.

● Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

● Greet visitors and determine whether they should be given access to specific individuals.

● Preform general office duties, such as ordering supplies, maintaining basic bookkeeping work.

● Open, sort, and distribute incoming correspondence, including faxes and email.

● Make travel arrangements for executives.

( Three companies)

Mitchell high School

Peak Pikes State College

ADDITIONAL INFORMACION

● Construction Class

● CAD classes

● Architecture classes

● Community clean up

● JROTC Flight

commander

● Volleyball team captain

● Softball team captain

● Swimming captain

● Spanish club

● ASL classes

REFERENCES

Emily Rivera 787-***-****

Mario Zuniga 813-***-****

Hargrove 718-***-****

SKILLS

● Spanish

● English

● American sign

language

● Computer CAD

● Excel Word

(Microsoft

Programs)

● Prepare agendas and make arrangements, such as

coordinating catering for luncheons, for committee, board, and other meetings.

● Manage and maintain executives’ schedules.

● Process payroll information.

Customer Service

S and T enterprise, Colorado Springs, CO / Sept 2018- Dec 2018

● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Check to ensure that appropriate changes were made to resolve customers’ problems.

● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

● Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

● Solicit sales of new or additional services or products.

● Order tests that could determine the causes of product malfunctions.

Labor

Drywall helper, Colorado Springs, CO / May 2018 - Jul 2018

● Measure and mark surfaces to lay out work, according to blueprints or drawings using tape measures, straightedges or squares, and marking devices.

● Read blueprints or other specifications to determine methods of installation, work procedures, or material or tools requirements.

● Fit and fasten wallboard or drywall into position on wood or metal frameworks, using glue, nails, or screws.

● Hang dry lines to wall moldings to guide positioning of main runners.

● Assemble or install metal framing or decorative trim for windows, doorways, or vents.

● Remove existing plaster, drywall or paneling, using crowbars and hammers.

Black Bear Dinner

Host, Colorado Springs, CO / Feb - May 2023

● Getting customers as they walk into the restaurant

● Helping guests with reservations and guiding them to their table

● Giving guests accurate wait time estimates and seating them in the waiting area

● Providing customers with menus and answering any initial questions they may have

● Optimizing seating at different tables to ensure even workload for wait staff

● Answering phones and scheduling reservations with large parties.

Comfort Dental

Billing/Customer Service, Colorado Springs, CO / June- Sept 2023

● Searching each financial statement for any payment inconsistencies or errors

● Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors

● Creating invoices and billing materials to be sent directly to a customer or patient

● Inputting payment history, upcoming payment information or other financial data into an individual account

● Finding financial solutions for patients or customers who may need payments assistance

● Informing patients or customers of any missed or upcoming payment deadlines

● Calculating and tracking various company financial statements

● Translating medical code if working in a medical setting Olson Plumbing and Heating

Project Engineer, Colorado Springs, CO / June- Sept 2023

● Conduct regular meetings with clients to ensure

clarification and meet specific requirements in a timely manner

● Delegate tasks to team members according to their individual skill set, experience and abilities to ensure efficient completion of the project

● Maintain budgets and make adjustments according to needs as they arise

● Track performance and analyze the completion of key goals

● Document and report project progress to stakeholders and clients

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