Customer Service Front Desk
Resume:
Quandra
Rutledge
Customer Service
Representative
Proactive, friendly customer
service representative
dedicated to meeting and
exceeding expectations at
every interaction. Timely and
professional with
extraordinary
communication skills and
ability to build and cultivate
relationships to drive
business retention. Actively
seeking a customer service
representative role where I
can utilize my education and
experience to add
immediate value to an
organization.
Contacts
825 Bradhurst Rd Baltimore,
Md 21212
***********@*****.***
Education
High School Diploma at Southern High School
Sept 2001- June 2005
Employment History
Call Center Representative at Med Alert
March 2019
• Handles over 50 or more customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
• Collects source data such as customers name,
addresses, phone numbers,credit card information for over 1,000 customers and enter data into customer
service software.
Front Desk Receptionist at Schroan & Associates
May 2016 - February 2019
• Assisted in maintaining attorney personnel files with utmost confidentiality.
• Facilitated communications by forwarding emails, transferring calls and filing documents.
• Coordinated multiple schedules using online
calendaring systems.
• Pleasantly welcomed visitors, answered phone calls and maintained front desk.
• Processed and distributed invoices to clients.
Skills
Customer Support
Emotional intelligence
Data entry
Time management
Computer literacy
Verbal and written
communication
Contact this candidate