Customer Experience Team Leader
Resume:
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Jonathan Greenman
Objective
Motivated, enthusiastic, and team mindset with the goal of finding new employment opportunities with impact to improve the client/customer experience, grow profits for shareholders, and serve the social good of the community. Open-minded to learn at an entry-level with hopes that longer-term career and promotion opportunities possible.
Highlighted Experiences
April 2015 - Present
Capital Markets Advisors, Consultant & Business Advisor
Contractual project-based consulting work including Excel statistical models, development of reports for management decisions, presentation writing, and communication. Subject matter expert in capital and liquidity risk regulation, speaking at several banking panels.
April 2015 – November 2020
J. Greenman Consulting, Lead Officer
Corporate training on risk management and regulation for financial services including stress testing, market and liquidity, Federal Reserve bank capital rules, Basel III, and loan loss reserves. International experiences leading trainings in Cairo, Dubai, Riyadh, and Toronto in addition to New York
Randstad / Morgan Stanley, Consultant, 2014
AIG, Strategic Risk Analysis & Reporting, Risk Policy & Governance, Budgeting, Training & Communications for Enterprise Risk, 2012-13
Citi, Corporate & Investment Bank Risk Strategy, Capital Mgmt, 2003-12
Oliver Wyman, Management Consultant, 1995-2003
Harvard University, Math Teaching Fellow, Physics Lab Instructor 1992-95
Education
Sept 1991 – June 1995
BA Astronomy & Astrophysics, & Physics, GPA 3.72
Harvard University
Skills
Statistical modeling
Data management and research
Communications
Client management
Team leader
Non-Profit
Team Leader for New York Cares with more than 50 projects from 2013-19 involving food pantries, tutoring and teaching for inner city junior high school math, and senior citizen centers
Contact
890 Grant Place
North Bellmore, NY 11710
ad5ynl@r.postjobfree.com
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