Claims Specialist United States

Muhammad Jawad Pasha

New York, United States; ad5ymy@r.postjobfree.com; 929-***-****

Dynamic and experienced Claims Specialist with a proven track record of effectively assisting clients throughout the claims process. Skilled in gathering and organizing pertinent documentation, such as police reports, damage photos, and witness statements, to ensure accurate and timely claim submissions. Proficient in communicating with insurance companies and guiding clients through small claims court procedures. Committed to providing exceptional support to clients, resolving disputes, and facilitating fair claim resolutions

Professional Experience

KS Billing & Associates Inc., New York, USA April 2023 to present Claim Handler

• Assist clients in completing MV104 forms and compile all necessary supporting documents for insurance claims.

• Gather police reports, damage photos, dashcam videos, GPS tracking sheets, and witness statements to facilitate accurate claims processing.

• File subrogation claims and provide guidance on small claims court procedures.

• Liaise with insurance companies to ensure timely submission of MV104 forms and communicate regarding claim updates.

• Provide assistance to insured individuals in navigating summons from court.

• Advocate on behalf of insured individuals in cases of non-renewal resulting from pedestrian and bicyclist accident claims, proving faultlessness to unlock non-renewal. Panasonic, (Remote). Nov 2020 to March 2023

Sr. Network Engineer

• Planned, installed, and configured networks, including LAN/WLAN setups and 300+ node expansions.

• Implemented network monitoring software for remote access and control.

• Set up point-to-point wireless radio links for interoffice connectivity.

• Monitored power and temperature in the data center.

• Established monitoring and server rooms for efficient network management. Punjab Information Technology Board (PITB), Pakistan June 2011 to Oct 2020 IT Support Specialist

• Managed IT projects including CCTV installation, digital parking systems, and POS software customization.

• Handled social media, provided OS support, and configured email clients.

• Offered hardware and application support for PCs, printers, and CCTV.

• Led teams in projects like Telenor Power Swap and Mobilink 3G roll-out.

• Configured rectifier systems and installed Huawei's Battery Bank cabinet. Skills

• Claims Handling

• Documentation Management

• Communication Skills

• Dispute Resolution

• Client Advocacy

• Timeliness

Education

Master of Computer Science (MCS)

March 2015 - Jan 2017 COMSATS Institute of Information and Technology Bachelor of Science - BS, Electrical (Telecommunication) Engineering Sep 2006 - May 2011 COMSATS Institute of Information and Technology

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